Supply Chain Specialist, Restaurants Order Planning

HAVI Krakow Global Business Services; Kraków; On-site; PLN 80,000 - 110,000; Full time

Benefits offered by this job

Performance pay

Flat hierarchies

International environment

Health promotion

Job summary

HAVI Global Business Services in Kraków is seeking a Demand Planner to drive accurate demand forecasts and coordinate with customers on incidents. You will react to requests, adjust safety stocks, and steer DP processes to optimize costs within a fast-moving consumer goods context.

The role requires 2+ years in DP, strong Excel skills, and English at B2 level. BI tools experience (Power BI) is a plus. Join a dynamic, international team with varied development opportunities.

Qualifications

• 2+ years in demand and supply planning within FMCG.
• Advanced Excel skills; Access is a plus.
• English proficiency: minimum B2.
• Power BI or similar BI tool experience is a plus.
• Reliable, team‑oriented and systematic work style.
• Proactive learner, eager to expand knowledge.
• Knowledge of DP best practices and forecasting methods.

Responsibilities

• Provides accurate demand forecast based on historical data using planning system.
• Reacts to customer requests and analyzes restaurant situations (special deliveries, claims, transfers).
• Identifies items and adjusts safety stocks at market and store level.
• Steers demand and supply planning under cost optimization.
• Monitors forecast quality and supplied quantities at item level.
• Uses analytics to detect improvement opportunities.
• Collaborates with customers to resolve incidences and evaluates service performance via KPI.

Skills

Demand planning

English B2

Reliability

Teamwork

Continuous learning

Best practices in DP

Forecasting methods

Tools

Excel

Power BI

Access

Job description

HAVI Global Business Services

Responsibilities

• Provides an accurate demand forecast, based on historical sales information using planning system.
• Reacts on customer request and analyzes the restaurant situation (e.g. special deliveries, quantity claims, store transfers etc.).
• Identifies items and adjusts safety stocks on market and on store level.
• Steers the demand and supply planning processes under the cost optimization approach.
• Controls and optimizes the forecast quality/accuracy on product level and the accuracy of supplied quantities on item level.
• Exploits available information to detect areas of improvements using analytical tools.
• Manages and coordinates with the customers the understanding and solution of incidences found while providing the service.
• Verifies the results of the process to evaluate the performance of the service through defined KPI’s

Desired Skills & Experience

• +2 years professional experience in demand and supply planning within the area of fast-moving consumer goods
• Good knowledge of MS Office applications: Excel is a must, Access nice-to-have
• Good written and verbal English language skills (min. B2)
• Ability to work with a BI tool (Power BI) to analyze and exploit information would be an asset.
• Reliability, team-oriented and systematic way of working
• Eagerness to proactively build up and improve own knowledge.
• Knowledge about best practices in the industry regarding demand and supply planning processes would be an advantage.
• Knowledge of supply/ demand planning methods and processes (including statistics) is nice-to-have

Benefits

• Possibility of turning your own ideas into success
• Diverse development opportunities
• Varied and interesting field of work
• Responsible task with plenty of leeway
• Collegial working atmosphere
• Open corporate culture
• Cooperation with a dynamic team
• Attractive remuneration models with performance-related pay
• Flat hierarchies and short decision-making processes
• Successful and rapidly growing employer
• Comprehensive, individual familiarization with the work
• Offer for health promotion
• Modern work equipment
• Diverse development opportunities in an international environment
• Training according to training schedule and training regulations in the relevant specialist field.