Senior Supply Chain Specialist, Restaurants Order Planning

HAVI Logistics Business Services GmbH; Kraków; Hybrid; PLN 201,000 - 290,000; Full time

Benefits offered by this job

Hybrid work model

Performance-based pay

Flat hierarchies

International development

Job summary

HAVI Logistics Business Services GmbH in Kraków seeks a Senior Supply Chain Specialist for Restaurants Order Planning. You will serve as a process expert, guide the team, and ensure accurate demand forecasts using JDA, while managing daily supply plans and S&OP processes.

The role requires 3 years in demand/supply planning in FMCG, strong MS Office and BI skills, and excellent English. A Hybrid work model is offered in Kraków with diverse development opportunities in an international environment.

Qualifications

• 3 years of professional experience in demand and supply planning within FMCG or a similar role.
• Extensive knowledge of MS Office applications and planning IT systems.
• Knowledge of planning methods and statistics.
• Strong written and spoken English skills.
• Reliable, team‑oriented and systematic approach.
• Eagerness to continually learn and improve.

Responsibilities

• Act as process expert and trainer for team members.
• Support Team Leader with day‑to‑day operations and escalations.
• Develop and harmonize supply chain processes.
• Provide accurate demand forecasts using advanced planning tools (JDA).
• Manage S&OP processes and create daily supply plans.
• Coordinate demand and supply planning under cost optimization.
• Improve forecast quality and item level accuracy.
• Use BI tools to identify improvement opportunities.
• Collaborate with customers to resolve service incidences.
• Evaluate service performance via defined KPIs.

Skills

MS Office

Demand planning

Supply planning

English (written and spoken)

Reliability and teamwork

Analytical thinking

Tools

Tableau

Power BI

Job description

Senior Supply Chain Specialist, Restaurants Order Planning

Full/Part-time: Full time

Category: Planning

City: Krakow

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store. For more information, please visit HAVI.com.

Our Global Business Services (GBS) center was launched in 2019. We handle top-notch financial, planning, and supply chain services, actively supporting core business activities including master data management, end-to-end procurement, and supply chain business intelligence analysis for clients in over 30 countries across Europe and beyond. Our teams in Kraków and Katowice focus on efficiency, innovation, and digital transformation, always aiming to exceed our clients’ expectations.

Join us in our mission to promote sustainable development and reduce our environmental footprint. Work in a diverse and inclusive environment where every voice matters. Discover endless career opportunities with exciting projects, hands‑on learning, and professional growth.

Come aboard and help us shape the future of supply chain management!

Senior Supply Chain Specialist, Restaurants Order Planning

Responsibilities

• Plays the role of the process expert and consultant/trainer for other Team members
• Supports Team Leader in managing day to day topics for operational activities (escalations/queries)
• Further develops and harmonizes supply chain processes
• Provides an accurate demand forecast, based on historical sales information, using an advanced planning tool (JDA)
• S&OP processes management and support
• Creates a daily supply plan to ensure a steady availability of items to the restaurant; checks the orders in Company Portal and corrects if needed
• Steering the demand and supply planning processes under the cost optimization approach
• Controls and optimizes the forecast quality/accuracy on product level and the accuracy of supplied quantities on item level
• Exploits available information to detect areas of improvements using analytical tools (BI)
• Manages and coordinates with the customers the understanding and solution of incidences found while providing the service
• Verifies the results of the process to evaluate the performance of the service through defined KPI’s

Requirements

• 3 years of professional experience in demand and supply planning within the area of fast-moving consumer goods or specialist role in respective area
• Extensive knowledge of common MS Office applications and subject-specific IT systems (planning software, etc.)
• Knowledge of supply/ demand planning methods and processes (including statistics)
• Good written and verbal English language skills
• Reliability, team-oriented and systematic way of working
• Eagerness to proactively build up and improve own knowledge
• Knowledge about best practices in the industry regarding demand and supply planning processes
• Ability to work with a BI tool (Tableau, Power BI) would be an asset
• Hybrid model of working as per company's policy
• Possibility of turning your own ideas into success
• Varied and interesting field of work
• Responsible task with plenty of leeway
• Collegial working atmosphere
• Cooperation with a dynamic team
• Attractive remuneration models with performance-related pay
• Flat hierarchies and short decision-making processes
• Successful and rapidly growing employer
• Comprehensive, individual familiarization with the work
• Diverse development opportunities in an international environment
• Training according to training schedule and training regulations in the relevant specialist fiel

At HAVI GBS, we believe in an inclusive and sustainable workplace where our diverse backgrounds, experiences, characteristics and traits make us better. As an Equal Opportunity Employer we are committed to promoting diversity within the organization, as well as an inclusive environment where everyone can feel valued and respected, regardless of their background.