Strategic Projects Lead, Network API & AI Transformation

Aduna Global, LLC; Warszawa; Hybrid; PLN 320,000 - 520,000; Full time

Benefits offered by this job

Employment contract

Hybrid work Poland

Private medical care

Life insurance

Multisport card

Unlimited PTO

Job summary

Aduna Global, LLC is seeking a senior subject matter expert to establish new capabilities at the intersection of commercial objectives, technical onboarding and customer support. You will translate strategic ideas into business-value outcomes and shape how Aduna services are onboarded, delivered and supported in the mid- to long-term.

You will drive high-impact programs, influence executives and customers, and help extend the Network API ecosystem on a global scale.

Qualifications

• Deep Network API expertise or equivalent experience from complex as-a-Service environments.
• Strong business understanding and commercial acumen, with ability to connect technical and operational decisions to business outcomes.
• Experience with large-scale, public-cloud deployments of as-a-Service platforms.
• Ability to communicate, influence and build alignment across executives, customers, commercial stakeholders and engineers.

Responsibilities

• Drive strategic projects that create step changes in Service team efficiency, speed and customer experience.
• Constructively challenge the status quo, identify opportunities and turn ideas into practical improvements across existing teams and ways of working.
• Drive high-impact customer projects that enable Aduna to capture important revenue opportunities and deliver successful customer outcomes.
• Help shape how Aduna uses AI to improve speed, efficiency, quality and operational oversight.

Skills

Deep Network API

Business acumen

Public-cloud deployments

Communication & alignment

Job description

Aduna Global, LLC is seeking a senior subject matter expert to establish new capabilities at the intersection of commercial objectives, technical onboarding and customer support. You will translate strategic ideas into business-value outcomes and shape how Aduna services are onboarded, delivered and supported in the mid- to long-term.

You will drive high-impact programs, influence executives and customers, and help extend the Network API ecosystem on a global scale.