Strategic Projects Lead — Network API & Customer Growth

Aduna Global, LLC; Województwo mazowieckie; Hybrid; PLN 240,000 - 320,000; Full time

Benefits offered by this job

Hybrid work model

Private medical care

Life insurance

Multisport card

Unlimited paid time off

Job summary

Aduna Global, LLC in Poland seeks a senior subject matter expert and hands-on change-maker to establish new capabilities at the intersection of commercial objectives, technical onboarding and customer support.

The Head of Strategic Projects will unite deep domain expertise with cross-functional influence to translate complex initiatives into tangible business-value outcomes, and will help shape how Aduna services are onboarded, delivered and supported across mid- to long-term planning.

Qualifications

• Deep Network API expertise or equivalent experience from complex as-a-Service environments.
• Strong business understanding and commercial acumen.
• Experience with large-scale, public-cloud deployments of as-a-Service platforms.
• Ability to communicate, influence and align across executives, customers and engineers.

Responsibilities

• Drive strategic projects that create step changes in Service team efficiency, speed and customer experience.
• Constructively challenge the status quo and translate ideas into practical improvements.
• Drive high-impact customer projects to capture revenue opportunities and deliver outcomes.
• Shape how Aduna uses AI to improve speed, efficiency, quality and oversight.

Skills

Network API expertise

Strategic leadership

Cross-functional collaboration

Public cloud deployments

Job description

Aduna Global, LLC in Poland seeks a senior subject matter expert and hands-on change-maker to establish new capabilities at the intersection of commercial objectives, technical onboarding and customer support.

The Head of Strategic Projects will unite deep domain expertise with cross-functional influence to translate complex initiatives into tangible business-value outcomes, and will help shape how Aduna services are onboarded, delivered and supported across mid- to long-term planning.