Strategic Program Leader: Client Delivery (Remote)

Digital Forms; Polska; Remote; PLN 260,000 - 380,000; Full time

Benefits offered by this job

Competitive compensation aligned to |

Performance-based incentives

Flexible hours

Training budget and certifications

Conferences and professional events

Job summary

Digital Forms is seeking a Program Manager (Client Partner track) to own outcomes across multiple initiatives for strategic clients. You will be the senior, trusted contact, balancing delivery excellence with commercial growth and shaping roadmaps while expanding the relationship through upsell and cross‑sell opportunities.

You will orchestrate multi‑team execution, lead steering committees, and drive credible recovery plans when needed.

Qualifications

• 8+ years in program/delivery/engagement management for digital products.
• Proven experience leading high-stakes escalations with VP/C‑level stakeholders.
• Managed multi‑team, high‑value programs end‑to‑end (budgets, dependencies, risk).
• Calm, structured, credible under pressure; able to brief C‑level execs quickly.
• Hands‑on with SOWs, scope negotiation, and change requests.
• Strong governance mindset; experienced with Agile/Lean at scale and Jira/Confluence.
• Fluent English; able to work across time zones and cultures.

Responsibilities

• Own program outcomes and accountability for multi‑workstream delivery.
• Build executive relationships and lead steering committees and QBRs.
• Lead escalations and recovery plans to resolve delivery challenges.
• Establish clear governance: KPIs, RAID, and decision logs.
• Coordinate PMs, Tech Leads, and Designers across squads to deliver.
• Shape SOWs, manage scope changes, protect margins.

Skills

Senior delivery experience

Executive presence

Escalation credibility

Commercial competence

Fluent English

Methods & rigor

Governance mindset

Delivery tooling (Jira, Confluence)

Education

PSM/PSPO

PMP

PRINCE2

SAFe

Tools

Jira

Confluence

Job description

Digital Forms is seeking a Program Manager (Client Partner track) to own outcomes across multiple initiatives for strategic clients. You will be the senior, trusted contact, balancing delivery excellence with commercial growth and shaping roadmaps while expanding the relationship through upsell and cross‑sell opportunities.

You will orchestrate multi‑team execution, lead steering committees, and drive credible recovery plans when needed.