Program Manager

Digital Forms; Polska; Remote; PLN 260,000 - 380,000; Full time

Benefits offered by this job

Competitive compensation aligned to |

Performance-based incentives

Flexible hours

Training budget and certifications

Conferences and professional events

Job summary

Digital Forms is seeking a Program Manager (Client Partner track) to own outcomes across multiple initiatives for strategic clients. You will be the senior, trusted contact, balancing delivery excellence with commercial growth and shaping roadmaps while expanding the relationship through upsell and cross‑sell opportunities.

You will orchestrate multi‑team execution, lead steering committees, and drive credible recovery plans when needed.

Qualifications

• 8+ years in program/delivery/engagement management for digital products.
• Proven experience leading high-stakes escalations with VP/C‑level stakeholders.
• Managed multi‑team, high‑value programs end‑to‑end (budgets, dependencies, risk).
• Calm, structured, credible under pressure; able to brief C‑level execs quickly.
• Hands‑on with SOWs, scope negotiation, and change requests.
• Strong governance mindset; experienced with Agile/Lean at scale and Jira/Confluence.
• Fluent English; able to work across time zones and cultures.

Responsibilities

• Own program outcomes and accountability for multi‑workstream delivery.
• Build executive relationships and lead steering committees and QBRs.
• Lead escalations and recovery plans to resolve delivery challenges.
• Establish clear governance: KPIs, RAID, and decision logs.
• Coordinate PMs, Tech Leads, and Designers across squads to deliver.
• Shape SOWs, manage scope changes, protect margins.

Skills

Senior delivery experience

Executive presence

Escalation credibility

Commercial competence

Fluent English

Methods & rigor

Governance mindset

Delivery tooling (Jira, Confluence)

Education

PSM/PSPO

PMP

PRINCE2

SAFe

Tools

Jira

Confluence

Job description

About Us

At Digital Forms , we partner with organizations to navigate digital transformation—turning complex business problems into pragmatic, scalable solutions. Our cross‑functional teams design and deliver enterprise systems, mobile and web applications, data platforms, and high‑impact integrations that create measurable value.

The Role

We’re hiring a Program Manager (Client Partner track) to own outcomes across multiple initiatives for a strategic client (or two large programs). You will be the senior, trusted point of contact—balancing delivery excellence with commercial growth. You’ll orchestrate multi‑team execution, shape roadmaps, and expand the relationship through thoughtful upsell and cross‑sell that solve real business needs. This is a hands‑on leadership role for someone who thrives at the intersection of delivery, strategy, and account growth .

Requirements

What You’ll Do

• Own Program Outcomes Take full accountability for multi-workstream programs—delivery, quality, budget, and timelines. When things wobble, you stabilize them.
• Act as the Client’s Trusted Partner Build executive‑level relationships (Director / VP / C‑suite). Lead steering committees, QBRs, and serve as the primary escalation point.
• Lead Escalations & Recovery Step into difficult situations, de‑escalate tension, establish facts, and drive credible recovery plans—without drama or over‑promising.
• Governance, Not Theater Set up clear cadences, KPIs, RAID, and decision logs. Ensure status reflects reality—not “green by storytelling.”
• Delivery Leadership at Scale Coordinate PMs, Tech Leads, and Designers across squads. Unblock dependencies, enforce priorities, and keep teams focused on outcomes.
• Commercial & Scope Control Shape SOWs and change requests, protect scope and margin, and make trade‑offs explicit to clients and teams.
• Translate Strategy into Execution Turn business goals into delivery roadmaps and prioritized portfolios with measurable impact.
• Executive Communication Produce concise, decision‑oriented updates and run senior‑level meetings with clarity and authority.

What You’ll Bring (Must‑Haves)

• Senior delivery experience 8+ years in program / delivery / engagement management for digital products or platforms with Western clients (UK, US, DACH, Nordics).
• Escalation credibility Proven experience leading high‑stakes delivery escalations with VP/C‑level stakeholders.
• Scale & complexity Managed multi‑team, high‑value programs or portfolios end‑to‑end (budgets, dependencies, risk).
• Executive presence Calm, structured, and credible under pressure; able to brief a CTO/CFO in 5 minutes or lead a half‑day steering committee.
• Commercial competence Hands‑on experience with SOWs, scope negotiation, and change requests; understands delivery economics.
• Methods & rigor Strong governance mindset; experienced with Agile/Lean delivery at scale and delivery tooling (e.g., Jira, Confluence).
• Fluent English (C1/C2) Confident working across time zones, cultures, and communication styles.

Strong Pluses

• Deep Western exposure Lived and worked in an English‑speaking or Western European country for 12+ months .
• Consulting / agency background Especially in nearshore or remote delivery models.
• Technical literacy Familiarity with cloud platforms (AWS/Azure/GCP), data, and modern product engineering.
• Certifications PSM/PSPO, PMP, PRINCE2, SAFe (useful, not required).

What We Offer

• A pivotal, client‑facing leadership role with clear impact on both delivery and growth.
• Competitive compensation aligned to experience, with performance‑based incentives.
• Flexible hours and fully remote work within Poland.
• Support for professional development (training budget, certifications, conferences).
• Diverse, meaningful projects that move the needle for our clients.

Originally posted on Himalayas