Strategic Client Relationship Manager

Elavon, Inc.; Warszawa; Presencial; PLN 60.000 - 120.000; Jornada completa

Descripción de la vacante

Elavon, Inc. in Warsaw, Poland, is seeking an Account Manager to lead relationships with a portfolio of B2B customers. You will build long-term partnerships, coordinate with internal teams, and ensure customers receive the right payment solutions on time.

The role emphasizes negotiation, cross-selling, and precise account metrics. You will report to the Team Leader Customer Account Management, and must be able to travel locally as required.

Formación

• Proven work experience as an Account Manager in sales or customer care environment min. 1 year ( B2B)
• English languages skills min. B2 level
• Driving license cat. B

Responsabilidades

• Develops and maintains long-term relationships with Customers.
• Generate sales among client accounts, including upselling and cross-selling
• Operates as the point of contact for assigned customers
• Makes sure clients receive requested products and services in a timely fashion
• Communicates client needs and demands to employer company
• Forecasts and tracks client account metrics
• Manage projects within client relationships, working to carry out client goals while meeting company goals
• Identifies opportunities to grow business with existing clients

Conocimientos

Negotiation Skills

Listening Skills

Communication Skills

Presentation Skills

Time Management Skills

Herramientas

Salesforce CRM

MS Office

Descripción del empleo

Elavon, Inc. in Warsaw, Poland, is seeking an Account Manager to lead relationships with a portfolio of B2B customers. You will build long-term partnerships, coordinate with internal teams, and ensure customers receive the right payment solutions on time.

The role emphasizes negotiation, cross-selling, and precise account metrics. You will report to the Team Leader Customer Account Management, and must be able to travel locally as required.