Strategic Business Analyst: ERP & Process Optimization

act digital; Warszawa; Presencial; PLN 120.000 - 180.000; Jornada completa

Descripción de la vacante

Act Digital is seeking a senior Business Analyst to support strategic transformation initiatives for a major European institution. You will model value chains, elicit requirements, and guide product teams through ERP deployments, with emphasis on Logistics, WMS, Asset, and Fleet domains.

The role requires 5+ years in IT and 3+ years in BA, CCBA or equivalent, UML/BPMN proficiency, and ServiceNow familiarity. EU/Poland-based candidates welcome; English must be at C1.

Formación

• CCBA or equivalent certification required.
• UML and BPMN modelling knowledge with Sparx/ARIS tools.
• Experience delivering full software solution lifecycles.
• ERP project experience in logistics or asset/fleet domains.
• ITSM/CMDB knowledge; ServiceNow certs appreciated.

Responsabilidades

• Model and document value chains, processes, roles, capabilities, and data.
• Elicit and analyse business needs, requirements, and user stories.
• Support product owners during requirements and development activities.
• Maintain and track requirements and user stories through the lifecycle.
• Translate needs into business requirements specifications.
• Map goals, benefits, priorities, components, and features.
• Analyse existing systems for improvement opportunities.
• Contribute to business cases and feasibility studies.
• Participate in design, testing, QA, and change management.
• Coach stakeholders on upcoming changes and training plans.
• Communicate objectives, business cases, and scope to stakeholders.
• Perform cost-benefit and what-if analyses.

Conocimientos

Business analysis

Stakeholder management

Analytical thinking

Communication skills

UML modelling

BPMN knowledge

Sparx Enterprise Architect

ARIS Architect

ERP project experience

ITSM / CMDB

Educación

CCBA or equivalent certification

UML Foundation / BPM 2 certification

ServiceNow Certified Implementation Specialist

Herramientas

Sparx Enterprise Architect

ARIS Architect

Descripción del empleo

Act Digital is seeking a senior Business Analyst to support strategic transformation initiatives for a major European institution. You will model value chains, elicit requirements, and guide product teams through ERP deployments, with emphasis on Logistics, WMS, Asset, and Fleet domains.

The role requires 5+ years in IT and 3+ years in BA, CCBA or equivalent, UML/BPMN proficiency, and ServiceNow familiarity. EU/Poland-based candidates welcome; English must be at C1.