Strategic App Portfolio & Service Governance Analyst

Aon Corporation; Kraków; Hybrid; PLN 60,000 - 80,000; Full time

Job summary

Aon Corporation is seeking an Application Portfolio & Service Governance Analyst for a full‑time hybrid role in Kraków. The successful candidate will maintain APM data within ServiceNow, ensuring accuracy, and manage application lifecycles.

Key responsibilities include conducting portfolio analysis, supporting governance activities, and developing dashboards for IT leadership. Candidates should have 3–6 years of IT experience and familiarity with application management.

This role offers an opportunity to contribute to data governance and continuous improvement initiatives.

Qualifications

• 3–6 years of experience in IT with exposure to application portfolio management.
• Experience working with ServiceNow and handling application or service data for analysis.
• Good understanding of IT service management concepts.

Responsibilities

• Maintain and govern Application Portfolio Management data within ServiceNow.
• Manage and monitor application lifecycle statuses.
• Conduct portfolio analysis to identify duplicate applications.

Skills

Application portfolio management

Service management

Data analysis

Stakeholder collaboration

Tools

ServiceNow

Job description

Aon Corporation is seeking an Application Portfolio & Service Governance Analyst for a full‑time hybrid role in Kraków. The successful candidate will maintain APM data within ServiceNow, ensuring accuracy, and manage application lifecycles.

Key responsibilities include conducting portfolio analysis, supporting governance activities, and developing dashboards for IT leadership. Candidates should have 3–6 years of IT experience and familiarity with application management.

This role offers an opportunity to contribute to data governance and continuous improvement initiatives.