Strategic Accounts Growth Manager (Tech/Fintech)

espeo; Poznań; Hybrid; PLN 124,000 - 152,000; Full time

Benefits offered by this job

Flexible cooperation hours

Luxmed private medical care

MultiSport Card

English language development support

Support for personal brand development

Job summary

Espeo, headquartered in Poznań, Poland, is seeking an Account Manager to manage day-to-day client relationships, renewals, and staffing changes. The role emphasizes office presence with a hybrid cooperation model and involves overseeing onboarding, invoicing, and term negotiations with clients.

You will grow accounts by understanding client roadmaps and introducing Espeo capabilities, including AI-augmented software delivery, while coordinating with Delivery Managers to ensure successful

Qualifications

• Proven experience managing team augmentation or staff-augmentation accounts.
• Strong understanding of services business economics (utilisation, bench, rates).
• Experience pricing extensions and defending commercial positions.
• Ability to discuss technical topics in business terms with Engineering Leaders.
• Strong operational discipline around contracts, dates and finances.
• Excellent professional English; Polish for internal collaboration.

Responsibilities

• Manage day-to-day client relationships and contracts, including renewals and staffing changes.
• Oversee onboarding, offboarding, timesheets and invoicing processes.
• Identify opportunities to grow existing accounts and improve profitability.
• Build credibility with clients' leadership and discuss business impact of technical work.
• Collaborate with Delivery Managers to align client needs with delivery excellence.

Skills

Account management

Commercial awareness

Rate negotiation

Tech/business dialogue

Contract management

English proficiency

Polish for internal collab

Job description

Espeo, headquartered in Poznań, Poland, is seeking an Account Manager to manage day-to-day client relationships, renewals, and staffing changes. The role emphasizes office presence with a hybrid cooperation model and involves overseeing onboarding, invoicing, and term negotiations with clients.

You will grow accounts by understanding client roadmaps and introducing Espeo capabilities, including AI-augmented software delivery, while coordinating with Delivery Managers to ensure successful