Strategic Account Executive – Risk & Revenue Growth

Talent Octopusventures; Warszawa; On-site; PLN 77,000 - 143,000; Full time

Job summary

LexisNexis Risk Solutions in Warsaw is seeking an Account Executive to drive customer success, retention, and revenue growth within an assigned portfolio. You’ll manage a book of existing customers, ensuring timely renewals and identifying expansion opportunities.

You’ll act as a trusted advisor, delivering onboarding and product training, coordinating with internal teams to ensure a seamless experience and protect recurring revenue across the territory.

Qualifications

• Strong communication and relationship-building skills.
• Proactive, empathetic, and able to resolve customer issues.
• Highly organized and detail-oriented, with the ability to manage multiple priorities.
• Strong analytical and problem-solving skills to identify trends and opportunities.
• Adaptable and able to collaborate effectively with cross-functional teams.
• Results-driven, with a focus on customer satisfaction and commercial growth.
• Fluency in both English and Russian is mandatory.

Responsibilities

• Manage a portfolio of existing customers, acting as their main point of contact.
• Build strong, long-term relationships to ensure high satisfaction and retention.
• Own the full renewal cycle, ensuring timely and accurate contract renewals.
• Identify and qualify upsell and cross-sell opportunities to drive incremental revenue.
• Monitor account health, spot risks early, and take proactive action.
• Deliver onboarding and tailored product training to new and existing users.
• Coordinate with internal teams to resolve issues and support a seamless customer experience.
• Maintain accurate CRM records, forecasts, and opportunity updates.
• Provide regular updates to leadership on performance and account activity.

Skills

Strong communication

Relationship building

Proactive and empathetic

Highly organized

Analytical problem-solving

Cross-functional collaboration

Results-driven

Fluent English and Russian

Tools

Salesforce

Job description

LexisNexis Risk Solutions in Warsaw is seeking an Account Executive to drive customer success, retention, and revenue growth within an assigned portfolio. You’ll manage a book of existing customers, ensuring timely renewals and identifying expansion opportunities.

You’ll act as a trusted advisor, delivering onboarding and product training, coordinating with internal teams to ensure a seamless experience and protect recurring revenue across the territory.