Bilingual Account Executive, Risk Solutions (EN/RU)

LexisNexis Risk Solutions; Warszawa; On-site; PLN 77,000 - 165,000; Full time

Benefits offered by this job

Hybrid work schedule

Country-specific benefits

Job summary

LexisNexis Risk Solutions in Warsaw is seeking an Account Executive to drive customer success, retention, and revenue growth within an assigned portfolio. You will manage existing customers through renewal cycles, identify expansion opportunities, and act as a trusted advisor to clients.

You will work with internal teams to ensure a seamless customer experience, training users and protecting recurring revenue. Strong English and Russian skills are required.

Qualifications

• Proven ability to manage a portfolio of customers and meet renewal targets.
• Strong communication and relationship-building skills, including confident phone engagement.
• Proactive, empathetic, and able to resolve customer issues effectively.
• Highly organised and detail-oriented with the ability to manage multiple priorities.
• Strong analytical and problem-solving skills to identify trends and opportunities.
• Adaptable and able to collaborate with cross-functional teams.
• Fluency in English and Russian is mandatory.

Responsibilities

• Manage a portfolio of existing customers, acting as the main point of contact.
• Build strong, long-term relationships to ensure high satisfaction and retention.
• Own the full renewal cycle, ensuring timely renewals and accuracy.
• Identify and qualify upsell and cross-sell opportunities to drive incremental revenue.
• Monitor account health, spot risks early, and take proactive action.
• Deliver onboarding and tailored product training to new and existing users.
• Coordinate with internal teams to resolve issues and support a seamless customer experience.
• Maintain accurate CRM records, forecasts and opportunity updates.

Skills

Portfolio mgmt

Relationship building

Renewals focus

CRM experience

Cross-functional

English

Russian

Job description

LexisNexis Risk Solutions in Warsaw is seeking an Account Executive to drive customer success, retention, and revenue growth within an assigned portfolio. You will manage existing customers through renewal cycles, identify expansion opportunities, and act as a trusted advisor to clients.

You will work with internal teams to ensure a seamless customer experience, training users and protecting recurring revenue. Strong English and Russian skills are required.