Store Manager: Lead Teams, Elevate Service & Profit

SmartRecruiters, Inc.; Warszawa; On-site; PLN 80,000 - 120,000; Full time

Benefits offered by this job

Staff discount

Incentive program

Lunch card

Sales bonus

Referral bonus

Wellbeing benefits

Private medical care

Life insurance

MyBenefit access

Training program

Job summary

H&M Group's & Other Stories in Warsaw is hiring a Store Manager responsible for driving store performance and delivering exceptional customer experiences. You will lead a team of managers and sales staff to consistently meet sales targets while upholding brand standards.

You balance front-of-house energy with back-office rigor, recruit and onboard talent, coach development plans, and foster an inclusive, high-performance workplace.

Qualifications

• Customer-focused mindset with track record in retail improving performance from customer feedback.
• Strong commercial awareness aligning objectives with customer needs in retail.
• Proven ability to lead teams and other leaders in fast-paced environments.
• Open to feedback and opportunities for development.
• Clear, confident communicator engaging customers and teams.

Responsibilities

• Drive exceptional customer service by guiding store team to deliver personalized styling and memorable in-store experiences.
• Interpret sales data to drive performance and ownership of store commercial success.
• Inspire and lead managers, visual merchandisers, and sales staff to exceed service and operational standards.
• Manage recruitment, onboarding and training for new team members.
• Identify high-potential individuals and develop tailored growth plans.

Skills

Customer-focused

Business acumen

Team leadership

Eager to learn

Excellent communication

Coaching & development

Adaptability & flexibility

Operational excellence

Polish and English

Job description

H&M Group's & Other Stories in Warsaw is hiring a Store Manager responsible for driving store performance and delivering exceptional customer experiences. You will lead a team of managers and sales staff to consistently meet sales targets while upholding brand standards.

You balance front-of-house energy with back-office rigor, recruit and onboard talent, coach development plans, and foster an inclusive, high-performance workplace.