SSC Invoicing Specialist: Billing & Compliance

Core Laboratories Inc.; Gdynia; On-site; PLN 60,000 - 90,000; Full time

Job summary

Core Laboratories Inc. in Poland is seeking an Invoicing Specialist to execute accurate, timely invoicing within a developing SSC supporting multiple locations.

You will manage work orders, maintain data in ERP, ensure invoices align with services performed, contracts and price lists, and collaborate with Operations, Commercial, and Finance to resolve questions. This role emphasizes process discipline, data integrity, and continuous improvement to enhance cash flow and customer satisfaction

Qualifications

• 2–4 years of invoicing or billing operations experience.
• Experience with ERP systems and billing data management.
• Strong attention to detail and ability to manage multiple invoices, jobs, customers, and deadlines.
• Proactive communication and ownership of issues.
• English proficiency; additional European languages advantageous.
• Experience in shared services is preferred.

Responsibilities

• Create and maintain work orders, job records, billing information, and customer data in ERP or designated systems, ensuring information is complete, accurate, and up to date.
• Meet invoicing KPIs and follow SOPs, billing controls, and escalation procedures to ensure consistent, accurate, and timely service delivery.
• Prepare and issue customer invoices based on completed services, billing triggers, customer requirements, contracts, price lists, and supporting documentation.
• Monitor assigned workload with a strong focus on timeliness, process invoices within expected deadlines, and follow up with Operations or other stakeholders when information is missing or unclear.
• Validate invoice accuracy against job files, inspection reports, laboratory results, price lists, contracts, and customer-specific billing rules before submission.
• Maintain billing documentation, audit trails, and supporting records to ensure traceability, compliance, and consistent data quality.
• Identify, investigate, and resolve billing discrepancies, invoice disputes, pricing issues, scope questions, or documentation gaps, escalating only when further support or approval is required.
• Partner with Operations, Commercial, Finance, and local branch teams to resolve billing questions, remove blockers, and keep invoicing activities moving forward.
• Contribute to the development of the SSC invoicing model through process documentation, training materials, billing controls, and continuous improvement initiatives that create consistent, scalable ways of working.

Skills

ERP systems

Attention to detail

Proactive communication

English communication

Microsoft Office

Stakeholder coordination

Ownership

Job description

Core Laboratories Inc. in Poland is seeking an Invoicing Specialist to execute accurate, timely invoicing within a developing SSC supporting multiple locations.

You will manage work orders, maintain data in ERP, ensure invoices align with services performed, contracts and price lists, and collaborate with Operations, Commercial, and Finance to resolve questions. This role emphasizes process discipline, data integrity, and continuous improvement to enhance cash flow and customer satisfaction