SRE Observability Engineer — Proactive E‑commerce Monitoring

POL GPC Global Technology Center; Kraków; On-site; PLN 180,000 - 250,000; Full time

Job summary

GPC Global Technology Center in Krakow is seeking an experienced SRE Engineer focused on observability across the full eCommerce stack. You will instrument services, build dashboards, and establish SLIs/SLOs to catch issues before users notice them.

You will work with New Relic, Datadog, Grafana/Prometheus and ELK stacks, using Terraform and CI/CD tooling. Strong English communication and ownership mindset are essential for success.

Qualifications

• 3+ years hands-on SRE/Platform/Observability experience building monitoring from scratch.
• Deep expertise in logs, metrics and traces and know when to use each.
• Strong experience with modern observability platforms and ELK stack.
• Hands-on with OpenTelemetry or vendor agents for tracing.
• Designs actionable alerting tied to user impact and noise reduction.
• Ability to define SLIs/SLOs, dashboards and thresholds where absent.
• Observability-as-code using Terraform or similar tooling.
• Proficient in Python and/or Bash scripting.
• Good English communication and collaboration with dev teams.

Responsibilities

• Own reliability of our eCommerce platform across full stack.
• Instrument services, build dashboards, alerts, and SLIs/SLOs.
• Collaborate with SRE lead and product teams to improve observability.
• Implement and maintain observability tooling and pipelines.

Skills

SRE/Platform/Observability

Logs-Metrics-Traces

Alerts-SLOs

OpenTelemetry

Python-Bash

English Communication

Tools

New Relic

Datadog

Grafana/Prometheus

ELK (Elasticsearch/OpenSearch)

Terraform

GitHub Actions

Docker

Azure

Job description

GPC Global Technology Center in Krakow is seeking an experienced SRE Engineer focused on observability across the full eCommerce stack. You will instrument services, build dashboards, and establish SLIs/SLOs to catch issues before users notice them.

You will work with New Relic, Datadog, Grafana/Prometheus and ELK stacks, using Terraform and CI/CD tooling. Strong English communication and ownership mindset are essential for success.