SRE Observability Engineer - Hybrid (Kraków)

Genuine Parts Company; Kraków; Hybrid; PLN 180,000 - 260,000; Full time

Job summary

Genuine Parts Company is seeking an SRE/Observability Engineer in Kraków to own the reliability of our growing eCommerce platform. You will build monitoring from the ground up, instrument services, and design SLIs/SLOs with dashboards and alerts that matter.

You will work with OpenTelemetry, New Relic/Datadog, Grafana/Prometheus, ELK, and Terraform to implement observability-as-code and integrate with CI/CD pipelines. Excellent English communication is required.

Qualifications

• 3+ years of hands-on SRE / Platform / Observability engineering building monitoring from scratch.
• Deep, hands-on command of logs, metrics, and traces and when to use each.
• Experience with modern observability platforms (New Relic, Datadog, Grafana/Prometheus, ELK).
• Observability-as-code using Terraform or similar.
• Designing effective alerting tied to user impact and reducing noise.
• Ability to define SLIs/SLOs and implement dashboards and thresholds.

Responsibilities

• Own the reliability of the eCommerce platform across the full stack: security, CDN, DNS, servers, databases, caching, and monitoring.
• Instrument services to support end-to-end observability including traces, metrics, and logs.
• Create and maintain dashboards, alerting, SLIs/SLOs; ensure alerts are actionable and minimal-noise.
• Implement observability as code (Terraform or similar) and collaborate with CI/CD (GitHub Actions).
• Partner with development teams to instrument services and drive a culture of reliability.

Skills

Observability engineering

OpenTelemetry

Distributed tracing

SRE principles

Python

Bash

CI/CD

Tools

New Relic

Datadog

Grafana/Prometheus

ELK (Elasticsearch/OpenSearch)

Terraform

GitHub Actions

Docker

Azure

Job description

Genuine Parts Company is seeking an SRE/Observability Engineer in Kraków to own the reliability of our growing eCommerce platform. You will build monitoring from the ground up, instrument services, and design SLIs/SLOs with dashboards and alerts that matter.

You will work with OpenTelemetry, New Relic/Datadog, Grafana/Prometheus, ELK, and Terraform to implement observability-as-code and integrate with CI/CD pipelines. Excellent English communication is required.