Spanish-Speaking Customer Ops Trainee

alcon; Warszawa; Hybrid; PLN 78,000 - 123,000; Full time

Job summary

Alcon is seeking a Customer Service Trainee with SPANISH for its Early Careers Program. You will learn and develop a career within Global Customer Operations in a dynamic, international environment.

The role includes supporting Order and Invoice Management, processing orders, and handling customer inquiries with a focus on accuracy and timely resolution. Ideal candidates are students or recent graduates with English and Spanish or Portuguese, who are proactive, detail-oriented, and eager to grow

Qualifications

• Student or recent graduate interested in Customer Operations field.
• Willingness to learn in an international business environment.
• Proactive with ability to take initiative and own tasks.
• Strong customer focus and attention to detail.

Responsibilities

• Learn and develop a career within Global Customer Operations.
• Support daily activities including Order, Invoice and Customer Service processes.
• Process and monitor customer orders with accuracy and compliance.
• Manage requests received through shared mailboxes and ensure timely resolution.
• Collaborate with colleagues and SMEs for learning and growth.
• Gain hands-on experience with SAP and Salesforce.

Skills

Customer focus

English proficiency

Spanish/Portuguese

Microsoft Office

Independence

Problem solving

Tools

SAP

Salesforce

Job description

Alcon is seeking a Customer Service Trainee with SPANISH for its Early Careers Program. You will learn and develop a career within Global Customer Operations in a dynamic, international environment.

The role includes supporting Order and Invoice Management, processing orders, and handling customer inquiries with a focus on accuracy and timely resolution. Ideal candidates are students or recent graduates with English and Spanish or Portuguese, who are proactive, detail-oriented, and eager to grow