Spanish Insurance Ops Specialist (16-month, Remote)

Aon Corporation; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

Aon Corporation in Kraków is seeking a detail-oriented administrator to support the Spanish Broking Team in managing insurance policies and client data. The role offers hybrid or fully virtual work arrangements and runs for a fixed term of 16 months, with collaboration across brokers, consultants, and insurers in Spain.

The position emphasizes data analysis, documentation accuracy, and continuous improvement, with strong Spanish and English language requirements and proficient Excel skills.

Qualifications

• Very good Spanish and English language skills (minimum B2+/C1).
• Experience in administration, operations, insurance, finance, or customer service would be an advantage.
• Strong Excel skills and confidence working with data.
• Excellent attention to detail, analytical thinking, and problem-solving skills.
• Strong organizational skills with the ability to handle multiple priorities and deadlines.
• Proactive approach and continuous improvement attitude.

Responsibilities

• Support the administration of insurance policies and related documentation
• Collect, validate, and analyze insurance and client data
• Prepare reports, policy documentation, and renewal materials
• Collaborate with brokers, consultants, insurers, and internal partners in Spain
• Handle complex operational tasks and support issue resolution
• Identify process improvement opportunities and contribute to operational excellence initiatives
• Maintain process documentation and support knowledge-sharing activities
• Participate in projects, transitions, and implementation of new solutions

Skills

Spanish language proficiency

English language proficiency

Attention to detail

Analytical thinking

Organizational skills

Process improvement mindset

Proactive attitude

Tools

Excel

Job description

Aon Corporation in Kraków is seeking a detail-oriented administrator to support the Spanish Broking Team in managing insurance policies and client data. The role offers hybrid or fully virtual work arrangements and runs for a fixed term of 16 months, with collaboration across brokers, consultants, and insurers in Spain.

The position emphasizes data analysis, documentation accuracy, and continuous improvement, with strong Spanish and English language requirements and proficient Excel skills.