SP&S Sales Support Specialist (18 month fixed-term contract)

UBS; Kraków; Ibrido; PLN 80.000 - 110.000; Tempo pieno

Descrizione del lavoro

UBS Kraków is seeking a capable professional to support the Sales desk on trading floor activities related to structured products issuance. You will set up products in Bloomberg and Reuters, coordinate cross‑team workflows, and ensure a seamless client experience.

The role emphasizes analytical thinking, strong communication, and proactive service with English fluency, offering hybrid work with in-office and home options.

Competenze

• Background knowledge of equities, bonds and derivatives.
• Strong problem solving and communication skills.
• Enthusiastic and proactive approach to client service.
• Fluent in written and spoken English.
• Comfortable prioritizing workload and working under pressure.
• Curious about how AI can improve workflows with sound judgment.

Mansioni

• Support Sales desk on trading floor in structured products issuance.
• Set up products in Bloomberg, Reuters and other systems.
• Coordinate the operational workflow with other teams and stakeholders to ensure smooth trade processing and excellent client experience.
• Monitor and notify clients about product life cycle events.
• Respond to client queries in a professional manner.
• Prepare daily, weekly, monthly reports (e.g. valuation reports / product newsletters).

Conoscenze

Financial instruments knowledge

Problem solving

Client service mindset

Fluent English

Work under pressure

Curiosity about AI

Descrizione del lavoro

Key Responsibilities

Are you a good communicator? Do you have strong analytical skills? We’re looking for someone like that to help us:

• support Sales desk on trading floor in structured products issuance
• set up products in Bloomberg, Reuters and other systems
• coordinate the operational workflow with other teams and stakeholders to ensure smooth trade processing and excellent client experience
• monitor and notify our clients about product life cycle events
• respond to various client queries in a professional manner
• prepare daily, weekly, monthly reports (e.g. valuation reports / product newsletters)

Job Type

Full Time, Temporary / Contract

Job Reference #

345285BR

City

Kraków

Key Responsibilities

Are you a good communicator? Do you have strong analytical skills? We’re looking for someone like that to help us:

• support Sales desk on trading floor in structured products issuance
• set up products in Bloomberg, Reuters and other systems
• coordinate the operational workflow with other teams and stakeholders to ensure smooth trade processing and excellent client experience
• monitor and notify our clients about product life cycle events
• respond to various client queries in a professional manner
• prepare daily, weekly, monthly reports (e.g. valuation reports / product newsletters)

The team

You will be working in Equity Derivatives team in Fabryczna Office, directly in the Investment Bank division. We collaborate closely with Sales & Traders, Operations and Middle Office Teams located in Switzerland and EMEA to provide a suite of high-quality tasks and services for the region. The role is centered around but not limited to the post trade activities and the coordination of structured products issuance. Our responsibilities are vital to a quality client experience and require the highest level of diligence.

In the current circumstances we work in the office with an option of working from home.

Your Skills And Experience

• background knowledge of financial instruments (equities, bonds, derivatives)
• strong problem solving and communication skills
• enthusiastic and pro-active approach to client service
• fluent in written and spoken English
• comfortable in prioritizing workload and working under pressure
• You’re curious to explore how AI can improve how we build, deliver, and optimize workflows. You do this with sound judgment – validating outputs and aligning with policies, risk standards, and ethical use.

About Us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves.

Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA

UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Report misconduct: If you are made aware of any of our employees or individuals acting on behalf of UBS engaging in acts of misconduct under the Poland Whistleblowing Act, you may report your concerns through [e-mail]