ServiceNow Integration Engineer, Assistant Vice President

STATE STREET CORPORATION; Kraków; On-site; PLN 163,803 - 200,204; Full time

Benefits offered by this job

Gold Medical Package

Premium life insurance

Private pension plan

Additional holidays

Job summary

STATE STREET CORPORATION is looking for an experienced ServiceNow Integration Engineer in Kraków, Poland. This role will involve supporting and implementing ServiceNow solutions, designing and customizing applications to meet business needs.

The ideal candidate should have over 4 years' experience in software development and strong knowledge of ServiceNow modules and scripting. The position includes competitive benefits like a permanent contract, additional holidays, and a Gold Medical Package.

Qualifications

• 4+ years of experience in professional software development.
• Experience in ServiceNow platform development.
• ServiceNow Implementation Specialist Certifications preferred.

Responsibilities

• Deliver business application needs with customization of the platform.
• Assist ServiceNow System Administrators with incident resolution.
• Identify opportunities for automation and process optimization.

Skills

ServiceNow modules knowledge (ITSM, ITAM, ITBM)

Scripting (JavaScript, Glide API)

Incident/problem/change management

Requirements gathering

Education

Bachelor's degree in Computer Science, IT, or equivalent

Tools

ServiceNow Certified Application Developer (CAD)

Job description

## ServiceNow Integration Engineer, Assistant Vice PresidentApplylocations: Krakow, Poland: Gdansk, Polandtime type: Full timeposted on: Posted 3 Days Agotime left to apply: End Date: August 17, 2026 (30+ days left to apply)job requisition id: R-792642We are seeking an experienced **ServiceNow Integration Engineer** to support and implement ServiceNow solutions as well as design, build, and customize platform applications. In this role, you will be a member of a geographically distributed team of ServiceNow developers and administrators. This position requires technical development expertise and strong knowledge of the baseline ServiceNow module capabilities to ensure the smooth operation and continual enhancement of the ServiceNow platform.**Key Responsibilities:****ServiceNow Platform Development:*** Deliver business application needs while preserving baseline functionality with customization and extension of the platform modules.* Designs and develops new ServiceNow applications and services.* Refactor code for performance, manageability and efficiency.* Drive the adoption and utilization of ServiceNow services across the organization, identifying opportunities for innovation and efficiency**Service Delivery and Issue Resolution:*** Assists ServiceNow System Administrators with incident resolution, as needed.* Provides mentoring and guidance for ServiceNow System Administrators.* Takes ownership of complex business requirements and works them to completion.**Continuous Improvement and Innovation:*** Identify and implement opportunities for automation and process optimization within ServiceNow workflows.* Stay current on ServiceNow product developments, industry trends, and best practices to recommend improvements.**Qualifications:****Education and Experience:*** Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.* 4+ years of experience in professional software development.* Experience in ServiceNow platform development.**Technical Skills:*** Deep knowledge of ServiceNow modules, including ITSM, ITAM, ITBM, and Service Catalog.* Proficiency in scripting (e.g., JavaScript, Glide API) and building custom workflows and integrations.* Experience with incident, problem, and change management processes within an ITIL framework.* Strong requirements gathering and refining experience.**Certifications (Preferred):*** ServiceNow Implementation Specialist Certifications (e.g., ITSM, HAM, VR).* ITIL v3 or ITIL v4 Foundation Certification.**Certifications (Required):*** ServiceNow Certified Application Developer (CAD).* ServiceNow CIS - Discovery**Soft Skills:*** Strong problem-solving and analytical abilities, especially under pressure.* Ability to communicate effectively and in a professional manner both written and orally.* Ability to manage competing priorities and deliver results in a fast-paced environment.* Be a team player with a positive attitude, enthusiasm, initiative, and self-motivation.* Ability to multi-task, meet aggressive timelines and have strong work ethics.**Note:** The role requires a minimum of three days per week working from the office**Minimum Salary:**zł182,004 AnnualThe minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.**We Offer:*** Permanent contract from day one* Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)* Gold Medical Package for employees and their families (partner and children)* Premium life insurance package and private pension plan* Wide range of soft skills training, technical workshops, language classes and development programs* Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice* Variety of well-being programs* Additional benefits available depending on the seniority of the role