ServiceNow Developer (f/m/x)

Sii Poland; Katowice; On-site; PLN 110,000 - 150,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking a ServiceNow Developer to join our Europe-focused team. You will analyze requirements, design solutions, configure and integrate ServiceNow modules, and contribute to platform upgrades while mentoring peers.

Fluency in English and Polish is required; at least 2 years of experience in ServiceNow development, with ITSM/ITOM knowledge preferred. The role offers a collaborative, growth-oriented environment with ongoing training, modern offices, and opportunities to work on

Qualifications

• Minimum 2 years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules: Incident, Problem, Change, Service Level, CMDB, Knowledge, and Service Request.
• Methodical approach and strong communication.
• Excellent command of English; Polish language fluency required.
• Based in Poland.

Responsibilities

• Analyzing and participating in review sessions and SCRUM meetings.
• Creating and maintaining documentation and validation before deployment.
• Developing and administering ServiceNow: configuration, security, data management, workflows, integrations (REST/SOAP), upgrades.
• Developing solutions, scripting, flows, dashboards with reporting capabilities.
• Ensuring compliance with development standards and identifying automation opportunities.
• Providing testing support, deployment activities, and mentoring junior team members.

Skills

ServiceNow Developer

Analytical skills

Communication skills

English language

Polish language

SCRUM / Agile

Tools

ServiceNow

Job description

ServiceNow Team at Sii provides services to customers from various industries in Europe and the United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platforms used within the customer organization. Our experience spans ITSM / ITOM / ITAM / HRSD / SecOps / SPM modules. As a ServiceNow Developer, you will join the team working on many projects utilizing various modules and applications on the ServiceNow platform. Don’t miss this exciting opportunity!

Your tasks

• Analyzing and participating in review sessions – analyzing development needs and taking part in requirement analysis, design reviews, and SCRUM meetings
• Creating and maintaining documentation and technical solution validation before deployment
• Developing and administering ServiceNow, including configuration, security, data management, workflow, integrations (REST/SOAP), platform upgrades, and skipped record reviews
• Developing solutions, scripting (Business Rules, UI Actions, ACLs, etc.), Flow/Workflow creation, portals, widgets, and dashboards with reporting capabilities
• Ensuring compliance with internal development standards and identifying automation opportunities to improve user experience
• Providing support in testing, deployment activities, and mentoring of less-experienced team members

Requirements

• Minimum 2 years of experience as a ServiceNow Developer
• Experience with core ServiceNow modules like Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, and Service Request Management
• Methodical and focused approach to work
• Good analytical and communication skills
• Excellent command of English, enabling effective and fluent communication
• Fluent Polish required
• Residing in Poland required

Nice to have

• Respective ServiceNow certifications

Job no. JOB-PG6JA

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Benefits For You

• Great Place to Work
• Solid financial situation
• Contracts with the biggest brands
• Centre of internal trainings
• Many experts you can learn from
• Open and accessible management team
• Profit sharing
• Passion Sponsorship program
• Regular integration events and trips
• Comfortable and well-equipped offices
• MySii app
• Medical care