ServiceNow Developer (f/m/x)

Sii Poland; Białystok; On-site; PLN 140,000 - 190,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking a motivated ServiceNow Developer to join the ServiceNow Team in Poland. You will work on projects across ITSM/ITOM/ITAM and HRSD modules, implementing configuration, scripting, and integrations (REST/SOAP) on the ServiceNow platform.

You will participate in design reviews, SCRUM ceremonies, and documentation validation, while mentoring junior colleagues and ensuring quality throughout deployments. Fluent English and Polish are required.

Qualifications

• 2+ years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules like Incident, Problem, Change, Service Level, CMDB, Knowledge, and Service Request Management.
• Strong analytical and communication skills.

Responsibilities

• Analyze development needs and participate in review sessions – design reviews and SCRUM meetings.
• Create and maintain documentation and validate technical solutions before deployment.
• Develop and administer ServiceNow including configuration, security, data management, workflow, integrations (REST/SOAP), platform upgrades.
• Develop solutions, scripting (Business Rules, UI Actions, ACLs), Flow/Workflow, portals, widgets, and dashboards with reporting capabilities.
• Ensure compliance with internal standards and identify automation opportunities to improve user experience.
• Provide support in testing, deployment activities, and mentor less-experienced team members.

Skills

ServiceNow

REST integrations

SOAP integrations

Documentation

Scrum

Analytical thinking

Communication skills

English proficiency

Polish fluency

Residence in Poland

Tools

ServiceNow Platform

Job description

ServiceNow Team at Sii provides services to customers from various industries in Europe and the United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platforms used within the customer organization. Our experience spans ITSM / ITOM / ITAM / HRSD / SecOps / SPM modules. As a ServiceNow Developer, you will join the team working on many projects utilizing various modules and applications on the ServiceNow platform. Don’t miss this exciting opportunity!

Your tasks

• Analyzing and participating in review sessions – analyzing development needs and taking part in requirement analysis, design reviews, and SCRUM meetings
• Creating and maintaining documentation and technical solution validation before deployment
• Developing and administering ServiceNow, including configuration, security, data management, workflow, integrations (REST/SOAP), platform upgrades, and skipped record reviews
• Developing solutions, scripting (Business Rules, UI Actions, ACLs, etc.), Flow/Workflow creation, portals, widgets, and dashboards with reporting capabilities
• Ensuring compliance with internal development standards and identifying automation opportunities to improve user experience
• Providing support in testing, deployment activities, and mentoring of less-experienced team members

Requirements

• Minimum 2 years of experience as a ServiceNow Developer
• Experience with core ServiceNow modules like Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, and Service Request Management
• Methodical and focused approach to work
• Good analytical and communication skills
• Excellent command of English, enabling effective and fluent communication
• Fluent Polish required
• Residing in Poland required

Nice to have

• Respective ServiceNow certifications

Job no. JOB-PG6JA

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Benefits For You

• Great Place to Work
• Solid financial situation
• Contracts with the biggest brands
• Centre of internal trainings
• Many experts you can learn from
• Open and accessible management team
• Profit sharing
• Passion Sponsorship program
• Regular integration events and trips
• Comfortable and well-equipped offices
• MySii app
• Medical care