ServiceNow Architect: Build Scalable ITSM & ITOM

Sii Poland; Szczecin; On-site; PLN 210,000 - 290,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Open and accessible management team

Job summary

Sii Poland is seeking a ServiceNow Architect to design and implement scalable solutions across ITSM, ITOM, ITAM, HRSD, SecOps, and SPM. You will lead architectural decisions, collaborate with stakeholders, and contribute to project estimations within a dynamic European and US client base.

The role requires 5+ years in ServiceNow implementations with 2+ years in an Architect role, strong ITIL and English skills, and residency in Poland. Certifications are a plus.

Qualifications

• Minimum 5 years of experience in ServiceNow implementations.
• At least 2 years in a ServiceNow Architect role.
• Strong knowledge of ServiceNow platform architecture and products.
• Hands-on experience with at least three ServiceNow modules.
• Experience in consulting on ITSM tools implementation.
• Knowledge of other ITSM/BPM tools.
• Familiarity with PMP, PRINCE2, or Agile methodologies.
• Strong ITIL knowledge.
• Fluency in English (written and spoken).
• Poland residency is required.

Responsibilities

• Designing and implementing solutions on the ServiceNow platform tailored to client needs.
• Supporting the creation of technical offers and project estimations.
• Defining optimal technological and architectural solutions.
• Identifying, predicting, and reporting technical risks in projects.
• Preparing documentation and presentations including functional designs and integration specs.
• Collaborating with stakeholders to deliver scalable solutions.
• Supporting the definition and development of ServiceNow's service strategy.

Skills

ServiceNow architecture

Stakeholder collaboration

ITIL knowledge

English proficiency

Tools

ServiceNow modules

ITSM tools

PRINCE2/PMP/Agile

Job description

Sii Poland is seeking a ServiceNow Architect to design and implement scalable solutions across ITSM, ITOM, ITAM, HRSD, SecOps, and SPM. You will lead architectural decisions, collaborate with stakeholders, and contribute to project estimations within a dynamic European and US client base.

The role requires 5+ years in ServiceNow implementations with 2+ years in an Architect role, strong ITIL and English skills, and residency in Poland. Certifications are a plus.