Service & Performance Analytics Lead

Linklaters; Warszawa; Hybrid; PLN 90,000 - 150,000; Full time

Benefits offered by this job

Private medical insurance

On-site gym

Group life insurance

Travel insurance

Public transport card

Training opportunities

Job summary

Linklaters in Warsaw is seeking a Service & Performance Reporting Consultant to monitor and analyze Technology & Data service performance. You will develop dashboards, generate reports, and collaborate with departments to drive improvements and ensure policy compliance.

The role requires 4–5 years of data experience, creating clear reports and visualisations, and effective cross-functional communication while maintaining accuracy and deadlines in a regulated environment.

Qualifications

• Minimum 4–5 years of experience working with data, including gathering, managing, and analysing information securely.
• Ability to create clear, accurate reports and presentations using simple statistical methods.
• Skilled in developing, maintaining, and interpreting dashboards and performance metrics.
• Comfortable tracking, reporting, and escalating basic project and portfolio data to stakeholders.

Responsibilities

• Assisting in gathering data from secure data sources with guidance from Technology & Data teams.
• Helping interpret data and create basic reports and presentations using simple statistical methods.
• Tracking environmental and portfolio data & metrics and reporting them to Technology & Data management and stakeholders.
• Supporting the creation and maintenance of performance reports and dashboards to show Technology & Data service performance.
• Working with Product and Platform teams to agree SLA and other performance criteria to assess services on.

Skills

Data analysis

Reporting

Dashboard creation

Statistics basics

Attention to detail

Tools

Microsoft Excel

Power BI

SQL

Job description

Linklaters in Warsaw is seeking a Service & Performance Reporting Consultant to monitor and analyze Technology & Data service performance. You will develop dashboards, generate reports, and collaborate with departments to drive improvements and ensure policy compliance.

The role requires 4–5 years of data experience, creating clear reports and visualisations, and effective cross-functional communication while maintaining accuracy and deadlines in a regulated environment.