Service Administration Specialist — Hybrid & Flexible Hours

Mettler--toledo-2; Warszawa; Hybrid; PLN 78,000 - 123,000; Full time

Benefits offered by this job

Annual reward

Flexible working hours

Hybrid work model

Medical care with basic dental package

Life insurance

Sports card

Language courses

Training and development

Wellbeing activities

Discounts for meals at work

Job summary

Mettler Toledo in Warsaw is seeking a back-office Service Administration professional to provide administrative support for service processes, including invoicing after service completion, data maintenance in SAP, and contract management.

You will collaborate with back office and service teams, ensure accurate billing, manage customer data, and prepare reports while adhering to defined processes and deadlines. This role offers a long-term contract and hybrid work.

Qualifications

• Professional experience in similar positions.
• Very good knowledge of English (B2).
• Well-developed MS Office skills.
• Quick to learn and detail-oriented.
• Ability to work according to clearly defined rules and to manage priorities while meeting deadlines.

Responsibilities

• Service contract administration.
• Manage customer data and update records in the system based on information from technicians or customers.
• Handle customer email enquiries related to contract maintenance and renewal.
• Process quotes in SAP based on customer agreements.
• Create contract features relevant for services.
• Invoice contracts and ensure timely, accurate billing.
• Cooperate with business partners in countries supported by the team.
• Ensure complete and timely electronic archiving of relevant documents.
• Prepare statistics and reports related to service administration.

Skills

Attention to detail

Fast learner

Time management

English proficiency

Tools

MS Office

SAP

Job description

Mettler Toledo in Warsaw is seeking a back-office Service Administration professional to provide administrative support for service processes, including invoicing after service completion, data maintenance in SAP, and contract management.

You will collaborate with back office and service teams, ensure accurate billing, manage customer data, and prepare reports while adhering to defined processes and deadlines. This role offers a long-term contract and hybrid work.