Serbian IT Support Specialist - Remote, Career Path & Perks

PMSolutions; Polska; Remote; PLN 78,000 - 112,000; Full time

Benefits offered by this job

Remote work

Language bonus

Medical insurance

ITIL training and career paths

Job summary

PMSolutions is seeking a Serbian-speaking IT support specialist to provide technical assistance to end users in a fully remote Poland-based role. You will log requests, troubleshoot issues, and maintain clear problem descriptions while collaborating with international teams.

The position offers full-time employment, an attractive language bonus, comprehensive training, ITIL-based career paths, and a flexible benefits package.

Qualifications

• Fluent in Serbian and comfortable using English in a professional setting.
• Experience with IT support or customer service is a plus.

Responsibilities

• Provide technical support and troubleshooting to end users.
• Log service requests in the tracking system and document details of issues.
• Record problem descriptions and error messages for efficient resolution.

Skills

Serbian language

English language

Job description

PMSolutions is seeking a Serbian-speaking IT support specialist to provide technical assistance to end users in a fully remote Poland-based role. You will log requests, troubleshoot issues, and maintain clear problem descriptions while collaborating with international teams.

The position offers full-time employment, an attractive language bonus, comprehensive training, ITIL-based career paths, and a flexible benefits package.