Polish Technical Solutions Consultant - Sofia

Cross Border Talents; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Relocation package available

Professional training and onboarding

Multicultural team

Respectful workplace culture

Job summary

A global technical support consultancy is seeking a Polish Technical Solutions Consultant in Warsaw. You will provide expert technical assistance, troubleshoot issues, and contribute to process improvements. Ideal candidates are fluent in Polish and English, with a background in technical support. The role offers relocation packages and a supportive multicultural environment.

Qualifications

• Fluency in Polish (C1/C2) and English (B2 or higher) required.
• Previous experience in technical support or IT helpdesk.
• Eager to learn and solve hardware/software connectivity issues.

Responsibilities

• Provide expert technical assistance in Polish and English.
• Guide customers through diagnostics and troubleshooting.
• Document solutions and improve processes.
• Document solutions and contribute to process improvements.

Skills

Fluency in Polish (C1/C2)

Fluency in English (B2 or higher)

Previous experience in technical support

Comfortable with hardware and software issues

Structured thinking

Clear communication

Service-first mindset

Job description

Overview

Polish Technical Solutions Consultant - Sofia

What You'll Be Doing

• Deliver expert technical assistance to users in Polish and English
• Guide customers through diagnostics, troubleshooting, and practical solutions
• Escalate complex cases to specialist teams with accuracy and urgency
• Document solutions and contribute to process improvement along the way

What We're Looking For

• Fluency in Polish (C1/C2) and English (B2 or higher)
• Previous experience in technical support, IT helpdesk, or customer engineering
• Comfortable with hardware, software, connectivity issues or eager to learn fast
• Structured thinking, clear communication, and a service-first mindset
• You enjoy making technology feel easy, even when its not

What\'s In It For You

• Relocation package available for international hires
• Professional training and full onboarding we set you up for success
• Multicultural team, modern tools, and a respectful workplace culture
• A role where your input actually matters and your solutions are seen

If you're ready to be more than just a support agent to be a real problem-solver, communicator, and trusted voice wed love to hear from you.

Apply now and start making tech feel personal.