Product Manager (Iris)

TPConnects; Warszawa; Hybrid; PLN 180,000 - 280,000; Full time

Job summary

TPConnects in Warsaw/Sofia/Remote Europe is seeking a Product Manager with deep airline distribution expertise to drive GDS-focused features and a scalable product roadmap. You will translate complex GDS processes into user-friendly UI-driven requirements and coordinate across customers and internal teams.

Ideal candidates have 5+ years in product management within airline distribution, strong communication skills, and hands-on GDS/API knowledge.

Qualifications

• Minimum 5 years in Airline/Distribution with strong understanding of GDSs, NDC and Offer & Order Management.
• Hands-on GDS experience; ability to read EDIFACT logs is a plus.
• Proficiency in distribution APIs; knowledge of EDIFACT/Teletype, airline PSS, fares and ticketing is desirable.
• At least 5 years in product management or related roles.
• Strong communication and collaboration skills across cross-functional teams.

Responsibilities

• Own the GDS servicing experience — booking, ticketing and post-booking workflows across the GDSs we support.
• Translate GDS processes and workflows into clear, UI-driven features for travel agents.
• Prioritise and onboard GDS-NDC and NDC content alongside classic GDS workflows.
• Apply strategic thinking to shape the product vision and roadmap, communicating it to stakeholders, partners and customers.
• Conduct market research and analysis to assess the viability of new product features.
• Manage refinement of new product features or enhancements, ensuring stakeholder input, including customers and technical teams.
• Define clear product requirements, acceptance criteria and measurable success indicators.
• Maintain a prioritised backlog ready for the development lifecycle.
• Ensure developed features meet defined acceptance criteria.
• Transition features into MMF/MVP.
• Validate feature success and identify further opportunities through measurement.
• Share expertise and domain knowledge to upskill peers and colleagues.

Skills

GDS experience

GDS depth

Airline / distribution domain

APIs distribution

Product management

Industry insight

Agile methodology

Analytical skills

Communication skills

Interpersonal skills

Organisation

Tools

JIRA

Confluence

Job description

About TPConnects

TPConnects (TPC) is a leading SaaS Travel Technology company headquartered in Dubai, UAE. Since our founding in 2014 we've been at the forefront of revolutionizing airline retailing and distribution, empowering airlines and travel agencies to offer seamless booking and servicing experiences with dynamic personalization capabilities. We are proud to support the industry's shift toward Modern Airline Retailing through solutions built on IATA's New Distribution Capability (NDC), One Order, ARM, and IFG standards. Our mission is to deliver flexible, innovative technology that adds value and accelerates time to market — free from the limitations of legacy systems. With over 160 team members representing more than 20 nationalities across 14 countries, including 140 based in Dubai, we foster a vibrant, multicultural environment where talent is recognized and celebrated. Join us to be part of a fast-growing, future-focused company shaping the next generation of travel technology.

Summary

As a Product Manager at TPConnects, you'll harness your airline or agency distribution expertise to identify value-driven opportunities for our customers and company. Your deep domain knowledge, paired with strong communication and collaboration skills, is key to articulating customer needs and driving successful product innovation. Join us to make a meaningful impact in travel technology.

Role Location

Warsaw / Sofia / Remote (Europe)

Key responsibilities

• Own the GDS servicing experience — booking, ticketing and post-booking workflows across the GDSs we support.
• Translate GDS processes and workflows into clear, UI-driven features for travel agents.
• Prioritise and onboard GDS-NDC and NDC content alongside classic GDS workflows.
• Apply strategic thinking to shape the product vision and roadmap, communicating it to stakeholders, partners and customers.
• Conduct market research and analysis to assess the viability of new product features.
• Manage refinement of new product features or enhancements, ensuring stakeholder input, including customers and technical teams.
• Define clear product requirements, acceptance criteria and measurable success indicators.
• Maintain a prioritised backlog ready for the development lifecycle.
• Ensure developed features meet defined acceptance criteria.
• Transition features into Minimum Marketable Features (MMF) and/or Minimum Viable Products (MVP).
• Validate feature success and identify further opportunities through measurement.
• Share expertise and domain knowledge to upskill peers and colleagues.

Skills and Competencies

• GDS Experience (core requirement): Hands-on experience in at least one GDS; more than one is an advantage.
• GDS Depth: Understanding of GDS processes and workflows — PNRs, queues, ticketing, reissues, refunds. Ability to read EDIFACT logs is a plus.
• Industry Experience: Minimum 5 years in Airline/Distribution (OTAs, travel agencies, Airlines etc.) with a strong understanding of GDSs, NDC and Offer & Order Management.
• Technical Knowledge: Proficiency in distribution APIs highly desirable. Understanding of EDIFACT/Teletype, airline PSS, fares and ticketing, interline & codeshare highly desirable.
• Product Management: At least 5 years in product management or related roles.
• Industry Insight: Understanding of the competitive landscape and the transition to 100% offers and orders.
• Agile Methodology: Experience with JIRA and Confluence.
• Analytical Skills: Attention to quality and detail.
• Communication Skills: Strong verbal, written and presentation skills.
• Interpersonal Skills: Collaboration and facilitation in team environments.
• Organisation: Self-organising across multiple work streams.