Senior Team Lead, Content Operations & Quality

London Stock Exchange Group; Gdynia; On-site; PLN 121,000 - 191,000; Full time

Job summary

London Stock Exchange Group seeks a Senior Associate to lead the Corporate Actions content production team, guiding 12–16 staff through daily operations, hiring, performance reviews, and staff development.

You will coach, train and empower the team to meet quality targets, ensure compliance, and manage resource scope for content improvements while maintaining a stable operational environment.

Qualifications

• Working and managerial knowledge of a department, sub-function or sub-business unit and of a technical subject area
• Basic understanding of relationships between functions within the company
• Solid understanding of relevant industry issues
• Requires extensive training and experience to resolve a wide range of issues

Responsibilities

• Encourages team to meet customer requirements and improve quality standards by setting high standards
• Ensure that teams meet relevant compliance needs of the organisation such as data use restrictions requirements
• Advises the team of matters which affect them and their ability to perform in their job
• May be consulted on to help resolve scope and resource requirements for content improvements or new builds of Content coverage
• Keeps Ownership and compliance for sources used in content set
• Trains to ensure that there is an appropriate level of product, customer and systems development awareness to help understand the broad picture and make good decisions
• Maintains a stable operational environment and clear allocation of duties within own team
• Prioritises regular operational activities and advise managers of potential difficulties
• Uses Six Sigma processes within the team to collate statistical information to help operational management of issues, improve quality and reduce costs/waste
• Communicates optimally with other Data personnel, globally, sharing knowledge at all times and accepting standard
• Leads team and ensures all customer concern/issues are handled appropriately and according to company policy
• Drives the Content Incentive Plan optimally within the team and communicate on an ongoing basis to staff around the performance of the team

Skills

Team leadership

Coaching

Performance feedback

People development

Hiring

Operations management

Quality improvement

Six Sigma

Compliance awareness

Stakeholder communication

Job description

London Stock Exchange Group seeks a Senior Associate to lead the Corporate Actions content production team, guiding 12–16 staff through daily operations, hiring, performance reviews, and staff development.

You will coach, train and empower the team to meet quality targets, ensure compliance, and manage resource scope for content improvements while maintaining a stable operational environment.