Senior Specialist, Technical Training

Stryker Corporation; Warszawa; Hybrid; Confidential; Full time

Benefits offered by this job

Travel opportunities

Hybrid work model

Job summary

Stryker Corporation is seeking an experienced Learning Coordinator to support the implementation of training requirements across Corporate, Divisional, and local QMS. You will empower managers, develop learning content, and facilitate sessions to ensure a positive learner experience.

Responsibilities include coordinating training logistics, updating procedures, troubleshooting issues, and generating training metrics. Travel up to 10% may be required, with a hybrid work model in Poland.

Qualifications

• 2-4 years of experience in learning coordination, facilitation, content development, or LMS management.
• Experience designing and developing eLearning content preferred.
• Strong understanding of learning technologies (LMS, ServiceNow, content authoring tools).
• Fluent in written and oral English - C1 Level.

Responsibilities

• Support the implementation of training requirements aligned with Corporate, Divisional, and local QMS.
• Empower managers and process owners to fulfill their training process responsibilities and provide tools for success.
• Represent Technical Training processes during regulatory audits and support requests for training records/evidence.
• Develop learning content based on training needs and business requirements.
• Facilitate training sessions to employees and support onboarding activities.
• Coordinate logistics for training events and maintain schedules.
• Update training procedures, plans, and supporting documentation.
• Troubleshoot course and access issues and manage ServiceNow tickets.
• Review and execute training-related change control tasks.
• Collaborate with peers to implement standard processes and identify improvements.
• Assist in managing relationships with local vendors for training delivery.
• Support local training initiatives and NC/CAPAs related to training outcomes.

Skills

LMS

ServiceNow

Content authoring tools

English (C1)

GMP/ISO13485 knowledge

Education

Bachelor's degree in Business, Education, Human Resources, or related field

Tools

MS Office

Job description

What you will do:

• Support the implementation of training requirements aligned with Corporate, Divisional, and local QMS, while helping maintain readiness for current and future business needs.
• Empower managers and process owners to fulfill their training process responsibilities, provide tools and resources to enable and sustain their long-term success.
• Represent Technical Training processes during regulatory body audits/inspections and support requests for training records and/or evidence for qualification.
• Develop learning content based on training needs and business requirements
• Facilitate training sessions to employees and support onboarding activities, ensuring a positive learner experience.
• Coordinate logistics for training events, manage orientation documentation, and maintain training schedules.
• Update training procedures, plans, and supporting documentation, as required.
• Troubleshoot course and access issues, manage ServiceNow tickets and system requests.
• Review, approve, and execute training-related QMS change control tasks.
• Collaborate with peers to implement standard processes and identify improvement opportunities.
• Assist in managing relationships with local vendors or institutions for training delivery.
• Support the implementation of local or geographically focused training initiatives.
• Provide support for NC/CAPAs related to training outcomes or the training process.
• Partner with stakeholders to assess training needs and determine priorities that translate into training requirements and/or programs to implement.
• Act as an escalation point, drive collaboration with stakeholders and team members to resolve process/system issues, and deviations to drive them to resolution.
• Generate and distribute training metrics and/or Key Performance Indicators (KPIs).
• Perform additional duties and projects, as assigned, to support enterprise priorities.

What you will need:

• Bachelor's degree in Business, Education, Human Resources, or related field (or equivalent experience).
• Bachelor's degree in Business, Education, Human Resources, or related field (or equivalent experience).
• 2-4 years of experience in learning coordination, facilitation, content development, or LMS management
• Experience designing and developing eLearning content preferred.
• Strong understanding of learning technologies (LMS, ServiceNow, content authoring tools).

Required Skills/Knowledge:

Demonstrated ability to work well in a fast-paced environment. Demonstrated organizational and document management skills. Experience in interacting with regulatory agencies (FDA, MoH, TUV, etc.) preferred. Fluent in written and oral English - C1 Level (writing documents, meeting minutes, conference calls, etc.) Knowledge of Good Manufacturing Practices (GMPs) and ISO 13485 regulations. Strong verbal, written and interpersonal communication. Well versed with MS Office tools such as Word and PowerPoint; highly proficient with Excel spreadsheets.

Poland Pay Ranges:

Poland: zł123.200 - zł205.400 PLN Annual

At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker's comprehensive benefits package.

Travel Percentage: 10%

Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World's Best Workplaces! For more information, visit: www.stryker.com

Work Flexibility Remote - Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.

Field-based - You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.

Onsite - Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.

Hybrid - You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

Work Flexibility: Hybrid Working hours: 14:00 - 22:00 (Central Europe Time) Deliver, manage, and coordinate execution of routine training activities, supports learning content development, and ensures the effective execution of training processes. This role partners with stakeholders and contributes to the continuous improvement of training programs and systems, acting as a point of contact for troubleshooting and process enhancements.