Senior ServiceNow HRSD Engineer (Global)

Atos; Wrocław; Hybrid; PLN 170,000 - 260,000; Full time

Benefits offered by this job

Hybrid work model

Private medical care

Knowledge hubs access

Discounts for shopping and more

Multisport + b-active program

Job summary

Atos is seeking an experienced Senior Technical Consultant, HRSD / GBS ServiceNow, to join our global team. You will design, implement, and optimize HRSD capabilities to improve employee experience and streamline HR operations across multinational organizations.

You will collaborate with HR leaders and technical teams, configure modules (HR Case, Knowledge, Employee Center, Onboarding, Lifecycle Events), and ensure secure, scalable solutions with strong governance and hands-on development.

Qualifications

• At least 5 years of hands-on ServiceNow experience.
• Proven end-to-end ServiceNow HRSD implementations in enterprise environments.
• Strong knowledge of ServiceNow HRSD architecture, workflows, security, integrations, and reporting.
• Experience with HR Case and Knowledge Management, Employee Center, Onboarding, Lifecycle Events, and shared-service models.
• Strong configuration and development skills; JavaScript, Glide APIs, REST APIs, and Integrations.
• Ability to translate HR requirements into scalable, maintainable ServiceNow solutions.

Responsibilities

• Design, implement, and support ServiceNow HRSD and Shared Services in complex enterprise environments.
• Configure and enhance HR modules (HR Case, Knowledge, Employee Center, Onboarding, Lifecycle Events).
• Translate HR requirements into scalable ServiceNow workflows and technical solutions.
• Design employee journeys for onboarding, transfers, promotions, leaves, and offboarding.
• Integrate ServiceNow with HRIS, payroll, identity management, and other enterprise platforms.
• Collaborate with HR leaders, architects, and technical teams to deliver secure solutions.
• Support Global Business Services initiatives by standardizing service delivery processes.
• Lead workshops, gather requirements, and provide best-practice guidance on HRSD design.
• Ensure high-quality delivery through testing, governance, and handover.
• Contribute to pre-sales activities and customer engagements.

Skills

English proficiency

Analytical thinking

Stakeholder management

Problem solving

Communication abilities

Tools

ServiceNow HRSD

JavaScript

Glide APIs

REST APIs

IntegrationHub

Import Sets

Transform Maps

Job description

Atos is seeking an experienced Senior Technical Consultant, HRSD / GBS ServiceNow, to join our global team. You will design, implement, and optimize HRSD capabilities to improve employee experience and streamline HR operations across multinational organizations.

You will collaborate with HR leaders and technical teams, configure modules (HR Case, Knowledge, Employee Center, Onboarding, Lifecycle Events), and ensure secure, scalable solutions with strong governance and hands-on development.