Senior ServiceNow Developer with CSM/FSO/App Engine (f/m/x)

Sii Poland; Wrocław; Remote; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Great Place to Work

Medical care

Profit sharing

Centre of internal trainings

MySii app

Open management

Job summary

Sii Poland is seeking a Senior ServiceNow Developer for a remote, long‑term project in the insurance sector. You will design, develop, and enhance ServiceNow CSM/FSO/App Engine solutions, build automated workflows, and integrate with external systems while supporting multiple workstreams and maintaining stable production environments.

The role emphasizes implementing automation, CI/CD, testing, and cross‑team collaboration.

Qualifications

• Minimum 5 years of experience in ServiceNow development.
• CSM and CSA certification are required.
• Hands-on experience with App Engine and Flow Designer.
• Experience with integrations via IntegrationHub, REST/SOAP APIs and middleware.
• Strong testing knowledge (unit, system, integration).
• Proficient in deployment processes and CI/CD practices.
• Advanced English proficiency.

Responsibilities

• Configure and develop ServiceNow CSM/FSO/App Engine solutions.

Skills

ServiceNow development

CSM

CSA

App Engine

Flow Designer

IntegrationHub

REST/SOAP APIs

CI/CD

Testing

English (Advanced)

Tools

Flow Designer

IntegrationHub

Job description

We are looking for a skilled Senior ServiceNow Developer to join a dynamic team working on a long-term project in the insurance sector. The role focuses on designing, developing, and enhancing solutions built on ServiceNow CSM, FSO, and App Engine, while supporting multiple business workstreams and system integrations. This remote position allows you to collaborate with a talented team while contributing to the successful delivery of automated workflows and stable production environments. If you are passionate about leveraging ServiceNow technologies to drive efficiency and innovation, this opportunity may be the perfect fit for you.

Your tasks

• Configure and develop solutions using ServiceNow CSM, FSO, and App Engine modules
• Design and implement workflows using Flow Designer
• Develop platform components including Business Rules, Script Includes, UI Policies, Client Scripts, Workspaces, and Dashboards
• Build and maintain integrations using IntegrationHub, REST/SOAP APIs, Spokes, and middleware technologies
• Connect ServiceNow with cloud platforms and external systems, including Azure and AWS
• Implement automation solutions, data synchronization, and orchestration processes across platforms
• Perform unit, system, and integration testing while resolving identified defects
• Support deployments, CI/CD activities, environment migrations, and post-production issue resolution

Requirements

• Minimum 5 years of experience in ServiceNow development
• Deep expertise in ServiceNow Customer Service Management (CSM) and Certified System Administrator (CSA) certification
• Hands-on experience with App Engine and building workflows using Flow Designer
• Practical knowledge of integrations using IntegrationHub, REST/SOAP APIs, and middleware
• Strong understanding of testing methodologies and experience in unit, system, and integration testing
• Proficiency in managing deployment processes and CI/CD practices
• Advanced level of English

Job no. JOB-BFARL

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence.

We are committed to equal and fair treatment of all, regardless of legally protected characteristics.

At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Benefits For You

• Great Place to Work
• Solid financial situation
• Contracts with the biggest brands
• Centre of internal trainings
• Many experts you can learn from
• Open and accessible management team
• Profit sharing
• Passion Sponsorship program
• Regular integration events and trips
• Comfortable and well-equipped offices
• MySii app
• Medical care