Senior SaaS Delivery Leader

EDCAST; Kraków; Presencial; PLN 260.000 - 420.000; Tempo integral

Resumo da vaga

EDCAST is seeking an experienced Delivery Leader to steer complex enterprise software and SaaS implementations from strategy through value realization. You will coordinate multi-workstream initiatives, translate customer objectives into measurable roadmaps, and counsel sponsors on outcomes, risk, and ROI.

The role demands strong executive communication, broad governance oversight, and hands-on ability to adapt plans as priorities shift.

Qualificações

• 8+ years of experience leading complex enterprise software or SaaS implementations.
• Experience owning multi-workstream projects involving product configuration, data, integrations, migrations, identity and security, testing, cutover, partners, adoption, and organizational change.
• Experience applying business, market, customer, and industry insight to project planning, decisions, delivery recovery, risk management, and value realization.
• Proven ability to lead delivery across Enterprise, Mid-Market, and Small Business customers with scalable governance and staffing.
• Strong executive communication, negotiation, conflict resolution, and structured problem solving.
• Knowledge of enterprise SaaS implementation methods, solution architecture, APIs & integrations, data migration, testing, release management, and adoption.

Responsabilidades

• Lead multiple complex implementations or complex projects with interconnected workstreams (functional, technical, migration, integration, security, testing, cutover, adoption, and transition).
• Translate customer strategy and objectives into measurable outcomes, roadmaps, governance, and value checkpoints.
• Advise sponsors and stakeholders, facilitate steering committees, and provide insights on outcomes, value, scope, cost, and risk.
• Adapt delivery plans and governance to changing priorities, market or regulatory factors, product constraints, dependencies, and risks.
• Apply product and technical judgment to challenge assumptions and release readiness, coordinating resolution across customer teams, Product, Engineering, Support, and partners.
• Manage project financials, forecasting, margin, staffing, utilization, and vendor performance; interpret contracts and manage changes.
• Support pre-sales discovery, solution shaping, estimates, and statements of work; explore expansion opportunities.
• Coach Project Managers and contribute to playbooks, accelerators, and responsible AI-enabled delivery practices.

Conhecimentos

Enterprise delivery

SaaS implementations

Executive communication

Stakeholder leadership

AI & automation awareness

Formação

Bachelor’s degree or equivalent

Descrição da vaga

EDCAST is seeking an experienced Delivery Leader to steer complex enterprise software and SaaS implementations from strategy through value realization. You will coordinate multi-workstream initiatives, translate customer objectives into measurable roadmaps, and counsel sponsors on outcomes, risk, and ROI.

The role demands strong executive communication, broad governance oversight, and hands-on ability to adapt plans as priorities shift.