Senior Project Manager

SoftServe; Polska; Hybrid; PLN 180,000 - 280,000; Full time

Job summary

SoftServe seeks a Project Manager with strong Business Analysis expertise to lead end-to-end IT projects in a large European public-sector environment. You will partner with business stakeholders to define requirements, optimize processes, and ensure successful delivery of digital solutions in an international, multicultural setting.

Responsibilities include managing complex IT and migration projects, developing plans, monitoring budgets and timelines, and coordinating cross-functional teams.

Qualifications

• Master's degree or EQF Level 7 equivalent.
• 10+ years of professional IT experience.
• 5+ years as a Project Manager and 5+ years of project planning.
• 10+ years in business model analysis, requirements elicitation, UML, BPMN, Jira, and MS Project.
• 5+ years in Agile environments; knowledge of Scrum and Lean practices.
• Experience with mockup/wireframing tools and relational database querying.
• Strong stakeholder management and English proficiency (C1+); French or German a plus.

Responsibilities

• Lead complex IT and migration projects from initiation through delivery.
• Develop and maintain project plans covering scope, schedule, costs, risks, and quality.
• Monitor progress, budgets, timelines, and initiate corrective actions.
• Coordinate teams, review deliverables, resolve issues across all phases.
• Manage governance, status reporting, and stakeholder communication.
• Elicit, analyze, validate, and document business requirements; translate into specs.
• Model processes using BPMN and UML; create flows, diagrams, and wireframes.
• Identify inefficiencies and opportunities; support data querying and validation.

Skills

Project management

Business analysis

Stakeholder management

Process optimization

Analytical thinking

English proficiency

Education

Master's degree

Tools

Jira

MS Project

Balsamiq

Figma

Gliffy

Job description

Join a large European public-sector environment driving complex digital transformation and modernization initiatives. As a Project Manager with strong Business Analysis expertise, you will lead end-to-end IT projects while partnering closely with business stakeholders to define requirements, optimize processes, and ensure successful delivery of high-impact digital solutions in an international, multicultural setting.

RESPONSIBILITIES

• Lead complex IT and migration projects from initiation through delivery, ensuring alignment with business objectives, timelines, budgets, quality standards, and governance requirements.
• Develop and maintain project plans covering scope, schedule, resources, costs, risks, dependencies, and quality measures while proactively managing delivery performance.
• Monitor project progress, resource utilization, budgets, and timelines, implementing corrective actions and managing change requests when necessary.
• Coordinate project teams, assign priorities, review deliverables, resolve issues, and ensure successful execution across all project phases.
• Manage stakeholder communication, governance activities, status reporting, and decision-making processes while maintaining strong relationships with business and technical teams.
• Elicit, analyze, validate, and document business requirements, translating business needs into clear functional specifications and solution requirements.
• Analyze and model business processes using BPMN and UML, creating process flows, diagrams, wireframes, and mockups that support solution design and process optimization.
• Identify inefficiencies, bottlenecks, and improvement opportunities while supporting data querying, analysis, and validation activities within relational database environments.

REQUIREMENTS

• Master's degree or equivalent qualification corresponding to EQF Level 7.
• 10+ years of professional IT experience.
• 5+ years of experience as a Project Manager and 5+ years of project planning experience.
• 10+ years of experience in business model analysis and modelling, requirements elicitation, UML, BPMN, Jira, and MS Project.
• 5+ years of experience working in Agile environments and strong knowledge of Agile, Scrum, and Lean Agile practices.
• 5+ years of experience with mockup and wireframing tools such as Balsamiq, Figma, or Gliffy, and experience with diagramming, modelling, and wireframing tools.
• 5+ years of experience with relational database querying, analysis, and validation, combined with strong knowledge of information systems.
• Strong knowledge of PM2, PRINCE2, PMBOK, project scheduling, strategic planning, performance tracking, governance, and project delivery best practices.
• Excellent stakeholder management, communication, analytical, problem-solving, and collaboration skills, with English proficiency at C1 level or higher; French or German, as well as experience in public administration or European standardization environments, are considered strong advantages.

SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.

About us

We are a digital engineering and technology consulting company where expertise grows alongsidepeople. For more than 30years, we have been elevating technology: helping organizations navigate complex businesschallenges by combining deepengineering knowledge with thoughtful, research-backed innovation. Our teams work across keyareas: digitalengineering, data and analytics, Сloud, and AI/ML. In each, we deliver practical, scalablesolutions rooted in realbusiness needs and measurable human impact.

You bring your perspective and ambition. We create an environment where your work meetsclarity, confidence, andpurpose.

We offer

Flexible Work Model

Work from home, from the office, or in a hybrid format that supports focus andcollaboration.

Competitive, market-based pay, benchmarked by role andlocation — plus health coverage, paid time off, wellness support, and learningopportunities.

Approachable leaders who communicate openly, keep teams close to the strategy, andsupport long-term planning.

Advanced tech communities

Stay close to AI/ML, Cloud, Quantum Computing, IoT, andRobotics communities, with projects built on modern frameworks.

More opportunities available

Browse all open positions to find the best fit for your experience.