[MSO] Project Manager

Software Mind; Województwo mazowieckie; Remote; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Flexible remote work

Private healthcare and insurance

Multisport card

Language classes

Internal & external training

Job summary

Software Mind is seeking a senior IT project manager to lead infrastructure and IT operations projects for enterprise clients in Western Europe. You will own delivery, manage scope and budgets, and steer cross-functional teams of architects and engineers.

You will coordinate with clients and internal stakeholders, maintain risk registers, and ensure a smooth handover to managed services. Flexible remote work and international assignments are available.

Qualifications

• At least 5 years managing IT projects, including 3 years in infrastructure, IT operations or cloud projects.
• Delivery experience in operations automation, patch and vulnerability management, observability, virtualization or private/public cloud migrations.
• Experience delivering projects on premises and in public cloud with hybrid constraints.
• Fixed price delivery experience with scope control and change management.
• Experience running steering committees and managing stakeholders at management level.
• Ability to discuss architecture, automation and monitoring tooling with architects and engineers without doing engineering work oneself.
• Strong planning, estimation, risk management and reporting skills in classic, agile or hybrid models (Jira/Confluence).
• English at C1 level for meetings and client documentation.

Responsibilities

• Own delivery of assigned infrastructure and IT operations projects, including scope, schedule, budget and quality.
• Maintain the project plan, responsibility matrix, risk register and client/internal reporting.
• Control scope against the SOW and manage change requests and commercial/schedule impact.
• Lead the project team with the solution architect and technical leads; manage capacity.
• Run steering committees and status reviews; align client expectations.
• Coordinate delivery with client change and release management and production teams.
• Manage acceptance criteria, testing, and formal sign-off of delivered scope.
• Hand over the delivered environment to managed service operation with operating model and SLAs.

Skills

IT project management

Infrastructure projects

Cloud projects

Stakeholder management

English (C1)

Jira

Confluence

German or Dutch (optional)

Education

PRINCE2 or PMP certification with ITIL

Tools

Jira

Confluence

Job description

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

Project – the aim you’ll have

You will manage infrastructure and IT operations projects for enterprise clients in Western Europe, mainly managed service providers and financial institutions. Projects cover operations and patch management automation, observability, private cloud builds and VMware exit, on premises and in public cloud. Your team: architects and infrastructure engineers in Poland.

Position – how you’ll contribute

• Own delivery of assigned infrastructure and IT operations projects, including scope, schedule, budget and quality.
• Maintain the project plan, responsibility matrix, risk register and reporting to client and internal stakeholders.
• Control scope against the statement of work: identify change, prepare change requests, assess commercial and schedule impact.
• Steer the project team together with the solution architect and technical leads, and manage team capacity.
• Run steering committees and status reviews, elevate decisions and manage client expectations.
• Coordinate delivery with client change and release management, including maintenance windows and production teams.
• Manage acceptance: agree criteria, coordinate testing and secure formal sign off of delivered scope.
• Hand the delivered environment over to managed service operation, including operating model and service levels.

Expectations – the experience you need

• At least 5 years managing IT projects, including 3 years in infrastructure, IT operations or cloud projects.
• Delivery experience in at least two of these areas: operations automation, patch and vulnerability management, observability, virtualisation or private cloud, public cloud, migration programmes.
• Projects delivered both on premises and in public cloud, with an understanding of hybrid constraints.
• Fixed price delivery experience: scope control, change management and accountability for project margin.
• Enterprise clients: running steering committees and managing stakeholders at management level.
• Technical literacy to discuss architecture, automation and monitoring tooling with architects and engineers, without doing the engineering work yourself.
• Command of planning, estimation, risk management and reporting in a classic, agile or hybrid model, with Jira and Confluence.
• English at C1 level for running project meetings, negotiating scope and producing client documentation.

Additional skills – the edge you have

• Security projects: infrastructure hardening, vulnerability management, security monitoring, or controls from ISO 27001, NIS2 or DORA.
• Identity and access management projects: directory services, single sign on and federation, privileged access management, access reviews.
• Transitioning environments into managed service operation: service design, service levels and operational processes.
• PRINCE2 or PMP certification with ITIL, or command of German or Dutch.

Our offer – professional development, personal growth:

• Flexible employment and remote work
• International projects with leading global clients
• International business trips
• Non-corporate atmosphere
• Language classes
• Internal & external training
• Private healthcare and insurance
• Multisport card
• Well-being initiatives