Senior OtC/AR Accountant - German Speaker

Antal; Łódź; On-site; PLN 60,000 - 90,000; Full time

Job summary

Antal in Łódź, Poland is seeking an OtC Accountant with German for a middle/senior role. You will manage end-to-end collections, contact customers to follow up on payments, and negotiate settlements within guidelines.

Responsibilities include dunning cycles, dispute resolution, cash application support, and regular reporting. We value attention to detail, strong communication, and cross-functional collaboration to improve processes.

Qualifications

• Strong customer communication and relationship management skills.
• Ability to build and maintain effective relationships with customers and internal stakeholders.
• Strong cross-functional collaboration skills.
• Strong attention to detail and the ability to effectively manage multiple tasks and priorities in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Ability to identify and support process improvement opportunities.
• Proactive approach and ownership of assigned responsibilities.
• Ability to actively participate in strategic initiatives.
• Ability to undertake ad hoc projects and other duties as assigned.
• S/4HANA experience preferred.
• 1–3 years of relevant professional experience.

Responsibilities

• Manage the end-to-end collections process for overdue invoices and accounts.
• Proactively contact customers via phone and email to follow up on outstanding payments.
• Negotiate payment arrangements within established guidelines.
• Resolve billing disputes professionally, escalating unresolved or complex cases to senior staff or management.
• Execute strategy-based reminders, dunning cycles, and prioritized outbound collection calls.
• Maintain accurate and up-to-date records of all collection activities in the relevant systems.
• Collaborate with sales, operations, and dispute resolution teams to address account discrepancies.
• Support cash application and account reconciliation.
• Analyze account statuses and monitor invoices.
• Prepare and send regular statements, payment reminders, and collection status reports.
• Support audit requirements by providing the necessary documentation.
• Prepare write-off proposals and pre-legal/collection agency documentation in accordance with internal procedures.
• Ensure all collection activities comply with internal policies and applicable legal regulations.
• Provide comprehensive collections reporting to management.

Skills

Customer communication

Relationship management

Cross-functional collaboration

Attention to detail

Analytical thinking

Process improvement

Proactive mindset

Strategic initiatives

Ad hoc projects

Tools

S/4HANA

Job description

Antal in Łódź, Poland is seeking an OtC Accountant with German for a middle/senior role. You will manage end-to-end collections, contact customers to follow up on payments, and negotiate settlements within guidelines.

Responsibilities include dunning cycles, dispute resolution, cash application support, and regular reporting. We value attention to detail, strong communication, and cross-functional collaboration to improve processes.