Accounts Receivable Specialist

Infosys BPM; Łódź; Hybride; PLN 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Performance bonus

Employee referral bonus

Private medical care

Multisport card

Training platform access

Group insurance

Social benefits

Résumé du poste

Infosys BPM Ltd. in Łódź, Poland, is seeking an Accounts Receivable Specialist with German in a hybrid role. You will handle German-speaking client communications, perform cash collection, and support daily AR operations within the OTC framework.

Ideal candidates have 3–4 years in finance and accounting, strong MS Office and ERP skills, and experience in a team-oriented environment with occasional travel to client locations.

Qualifications

• German language proficiency (C1) for client communications.
• English language proficiency (C1) for client communications and teamwork.
• Experience in OTC/Order-to-Cash/Finance & Accounting and customer-facing roles.

Responsabilités

• Handle German-speaking client communications via phone and email.
• Perform cash collection activities and manage open receivables.
• Execute cash application, order release, and credit limit review.

Connaissances

German C1

English C1

MS Office

Team lead

OTC processes

Customer-facing

Travel readiness

Formation

University degree

Outils

ERP systems

Description du poste

Role: Accounts Receivable Specialist with German

Role Designation: Specialist or Lead

Location: Lodz, Poland (Hybrid- Weekly once or Twice Onsite)

Responsibilities:

• Handling telephone and written communication with German-speaking clients (phone calls, e-mails, and customer inquiries)
• Performing cash collection activities, including customer follow-ups and management of open receivables
• Executing Cash Application, Order Release, and Credit Limit review processes
• Managing and processing customer refunds in line with company policies
• Supporting the Accounts Receivable team with maintenance of payment methods
• Preparing and analyzing daily, weekly, and monthly financial reports
• Conducting ongoing e-mail communication in both German and English
• Collaborating closely with internal customers and cross-functional teams

Requirements:

• Around 2/3 years of experience in finance and accounting area (preferably in accounts receivable)
• Experience in customer-facing roles
• German min. C1 (essential for client communication purposes)
• Advanced English C1 (essential for client communication purposes)
• Good communication skills, attitude for problem solving and teamwork skills
• Good knowledge of MS Office package
• Highly developed self-organization

We offer to the candidates:

• Performance bonus twice a year
• Employee referral program bonus
• Access to training platform (self-learning), domain/soft/technical skills training
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Additional social bonuses
• A chance to develop ERP systems and reporting skills
• Internal training program
• Stable employment based on an employment contract
• No trial period in the contract

We are looking for:

• Fluent German (min. C1) and very good English (min. B2) - essential for client communication purposes
• Minimum 3–4 years of experience in OTC / Order to Cash / Finance & Accounting
• Previous experience in a team lead or coordinator role
• Strong understanding of OTC processes (cash application, collections, deductions, etc.)
• Strong communication skills and a customer-oriented mindset
• Experience in an SSC/BPO environment will be an advantage
• University degree (preferred)
• Willingness to travel occasionally to client locations
• Ability to quickly learn and implement new systems/ERP solutions within the team
• Strong prioritization and organizational skills

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