Senior Operational Excellence Lead - Customs Operations

Maersk; Wrocław; Presencial; PLN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Maersk is seeking an Operational Excellence Senior Specialist to lead the deployment of The Maersk Way (TMW) across Customs operations in the NEC Area. You will collaborate with Operations, Product, Digital, and Area leadership to drive continuous improvement and deliver scalable solutions that create lasting business impact.

You will coach frontline teams, manage change across matrices, and ensure initiatives are practical and tech-enabled.

Formación

• 7+ years of experience in Customs operations or Customs management.
• Strong background in Operational Excellence, Lean, or Continuous Improvement.
• Proven track record of delivering measurable business improvements through cross-functional collaboration.
• Experience leading change and influencing stakeholders across matrix organizations.
• Strong facilitation, coaching, and stakeholder management skills.
• Experience with structured project management methodologies (PMI or PRINCE2) is an advantage.

Responsabilidades

• Lead the deployment and continuous improvement of The Maersk Way (TMW) across Customs operations.
• Drive performance through Lean methodologies, structured problem-solving, Kaizen workshops, and data-driven decision making.
• Partner with cross-functional stakeholders to identify opportunities, prioritize initiatives, and deliver sustainable operational improvements.
• Establish effective performance management governance, routines, and operational standards.
• Coach and develop frontline teams, strengthening a culture of continuous improvement and operational excellence.
• Collaborate with Digital and Data teams to ensure improvement initiatives are practical, scalable, and enabled by the right technology.

Conocimientos

Customs operations

Lean

CI/Kaizen

Stakeholder management

Project management

Change leadership

Descripción del empleo

Maersk is seeking an Operational Excellence Senior Specialist to lead the deployment of The Maersk Way (TMW) across Customs operations in the NEC Area. You will collaborate with Operations, Product, Digital, and Area leadership to drive continuous improvement and deliver scalable solutions that create lasting business impact.

You will coach frontline teams, manage change across matrices, and ensure initiatives are practical and tech-enabled.