Senior Operational Excellence Lead – Customs

A.P. Moller - Maersk; Wrocław; On-site; PLN 180,000 - 280,000; Full time

Job summary

Maersk in Poland is seeking a seasoned Operational Excellence Senior Specialist to lead the deployment of The Maersk Way (TMW) across Customs operations in the NEC Area. You will work with Operations, Product, Digital, and Area leadership to drive continuous improvement and deliver scalable solutions that create lasting business impact in a fast-paced logistics environment.

If you enjoy solving complex problems and coaching others, you will help build teams, establish governance, and drive

Qualifications

• 7+ years of experience in Customs operations or Customs management within logistics or supply chain.
• Strong background in Operational Excellence, Lean, or Continuous Improvement (A3, Kaizen, Value Stream Mapping, Daily Management).
• Proven track record delivering measurable improvements through cross-functional collaboration.
• Experience leading change and influencing stakeholders across matrix organizations.
• Strong facilitation, coaching, and stakeholder management skills with a pragmatic, hands-on approach.
• Experience with structured project management methodologies (such as PMI or PRINCE2) is an advantage.

Responsibilities

• Lead the deployment and continuous improvement of The Maersk Way (TMW) across Customs operations.
• Drive performance through Lean methodologies, structured problem-solving, Kaizen workshops, and data-driven decision making.
• Partner with cross-functional stakeholders to identify opportunities, prioritize initiatives, and deliver sustainable operational improvements.
• Establish effective performance management governance, performance routines, and operational standards.
• Coach and develop frontline teams, strengthening a culture of continuous improvement and operational excellence.
• Collaborate with Digital and Data teams to ensure improvement initiatives are practical, scalable, and enabled by the right technology.

Skills

Operational Excellence

Lean

Structured problem-solving

Facilitation

Coaching

Stakeholder management

Cross-functional collaboration

Job description

Maersk in Poland is seeking a seasoned Operational Excellence Senior Specialist to lead the deployment of The Maersk Way (TMW) across Customs operations in the NEC Area. You will work with Operations, Product, Digital, and Area leadership to drive continuous improvement and deliver scalable solutions that create lasting business impact in a fast-paced logistics environment.

If you enjoy solving complex problems and coaching others, you will help build teams, establish governance, and drive