Senior Network Engineer

Outokumpu Chrome Oy; Katowice; On-site; PLN 180,000 - 260,000; Full time

Job summary

Outokumpu Chrome Oy in Katowice, Poland, is seeking a Senior Network Operations Engineer to help build and grow our Network Operations Center. You will support the setup and transition of the NOC, monitor network infrastructure, and lead critical incident investigations to ensure reliable and secure services.

The role requires 5+ years in Network Operations, strong knowledge of LAN/WLAN/SD-WAN and Next-Generation Firewalls, and a proactive approach to problem management and service improvements.

Qualifications

• 5+ years of experience in a Network Operations environment.
• Strong knowledge of LAN, WLAN, SD-WAN, Next-Generation Firewalls, and DHCP.
• Experience with incident management, troubleshooting, and root cause analysis.

Responsibilities

• Support setup and transition of the NOC function, including tools, processes, and ways of working.
• Monitor network infrastructure, analyse alerts and performance metrics, and drive service restoration.
• Lead investigations of complex incidents, troubleshooting, and root cause analysis.

Skills

LAN

WLAN

SD-WAN

Next-Gen Firewalls

DHCP

Incident management

Root cause analysis

Cloud

Servers

Job description

Senior Network Operations Engineer (NOC)

We are looking for a Senior Network Operations Engineer to help build and develop our Network Operations Center (NOC) capability and ensure reliable, secure, and efficient network services.

What you will do:

• Support the setup and transition of the NOC function, including tools, processes, and ways of working.
• Monitor network infrastructure, analyse alerts and performance metrics, and drive service restoration.
• Own and lead investigations of complex incidents, troubleshooting, and root cause analysis.
• Identify recurring issues and contribute to proactive problem management and service improvements.
• Optimise monitoring coverage and ensure effective service visibility.
• Review and support implementation of network and firewall changes.
• Ensure network services are maintained, patched, configured, monitored, and backed up.
• Maintain operational documentation, configuration records, and CMDB accuracy.
• Collaborate with internal teams and external vendors to resolve incidents.
• Develop scripts, automation, and AI-driven improvements to increase NOC efficiency.
• Coach and mentor NOC engineers and support continuous improvement.

What we are looking for:

• 5+ years of experience in a Network Operations environment.
• Strong knowledge of LAN, WLAN, SD-WAN, Next-Generation Firewalls, and DHCP.
• Experience with incident management, troubleshooting, and root cause analysis.
• Understanding of related infrastructure technologies (e.g., servers, cloud).
• Relevant certifications (e.g., Aruba, Palo Alto, EfficientIP) are an advantage.
• Strong organisational, coordination, and problem-solving skills.

Join us to shape and grow our NOC capability while ensuring the stability and security of our global network services.