Senior Network Engineer

Outokumpu; Katowice; Hybrid; PLN 173,000 - 246,000; Full time

Benefits offered by this job

Private life insurance

Medical care

Pension scheme

Multisport card

Annual STI bonus

Accident-free bonus

Modern office at Żelazna 2, Katowice

Job summary

Outokumpu in Katowice, Poland seeks a Senior Network Operations Engineer to build and grow a robust NOC capability. You will monitor, troubleshoot, and restore network services, while driving continuous improvements and mentoring the NOC team.

The role emphasizes incident management, problem analysis, and automation to improve efficiency in a hybrid work setting at the Katowice office.

Qualifications

• 5+ years in a Network Operations environment.
• Strong knowledge of LAN, WLAN, SD-WAN, NGFW, and DHCP.
• Experience with incident management and root cause analysis.

Responsibilities

• Set up and transition the NOC functions, tools, and processes.
• Monitor network infrastructure, analyse alerts, drive service restoration.
• Lead investigations, troubleshoot, and perform root cause analysis.
• Identify recurring issues and contribute to problem management.
• Optimize monitoring coverage and service visibility.
• Review network and firewall changes.
• Maintain network services, patches, configurations, backups.
• Keep CMDB up to date and document configurations.
• Collaborate with internal teams and vendors to resolve incidents.
• Develop scripts and automation to improve NOC efficiency.
• Coach and mentor NOC engineers and foster continuous improvement.

Skills

NOC 5+ yrs

LAN

WLAN

SD-WAN

Next-Gen Firewalls

DHCP

Incident management

Troubleshooting

Root cause analysis

Servers

Cloud

Automation scripting

Mentoring

Job description

Senior Network Operations Engineer (NOC)

We are looking for a Senior Network Operations Engineer to help build and develop our Network Operations Center (NOC) capability and ensure reliable, secure, and efficient network services.

What you will do:

• Support the setup and transition of the NOC function, including tools, processes, and ways of working.
• Monitor network infrastructure, analyse alerts and performance metrics, and drive service restoration.
• Own and lead investigations of complex incidents, troubleshooting, and root cause analysis.
• Identify recurring issues and contribute to proactive problem management and service improvements.
• Optimise monitoring coverage and ensure effective service visibility.
• Review and support implementation of network and firewall changes.
• Ensure network services are maintained, patched, configured, monitored, and backed up.
• Maintain operational documentation, configuration records, and CMDB accuracy.
• Collaborate with internal teams and external vendors to resolve incidents.
• Develop scripts, automation, and AI-driven improvements to increase NOC efficiency.
• Coach and mentor NOC engineers and support continuous improvement.

What we are looking for:

• 5+ years of experience in a Network Operations environment.
• Strong knowledge of LAN, WLAN, SD-WAN, Next-Generation Firewalls, and DHCP.
• Experience with incident management, troubleshooting, and root cause analysis.
• Understanding of related infrastructure technologies (e.g., servers, cloud).
• Relevant certifications (e.g., Aruba, Palo Alto, EfficientIP) are an advantage.
• ITIL Foundation certification preferred.
• Strong organisational, coordination, and problem-solving skills.

What We Offer

• International, diverse, and highly collaborative working environment
• Hybrid work model (2 times per week on-site)
• Private life insurance (Ergo Hestia)
• Comprehensive medical care (Lux Med)
• Pension scheme (PPK with PZU)
• Multisport card supporting an active lifestyle
• Annual performance bonus (STI) rewarding results and contribution
• Accident-free bonus awarded when defined safety targets are met and no incidents occur on the manufacturing site
• Modern office located at Żelazna 2, Katowice

Salary range in Poland: 15 500 - 22 000 zl. gross per month. Final offer depends on candidate's experience and competence.

Employment Details

• 3-month probation period
• Permanent employment contract