(Senior/Mid) IT Delivery Lead (Implementation Area)

C&F S.A.; Warszawa; Híbrido; PLN 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning budget

Private medical care

Sports card

Hybrid work model

Descripción de la vacante

C&F is seeking an experienced IT Delivery Lead (Senior/Mid) to oversee data projects for global clients from Warsaw with remote options. You will manage delivery performance, client satisfaction, and commercial alignment.

Lead governance, budgets, SOWs, and P&L; collaborate with Project Managers, Architects and Data Leads to ensure on-time, on-budget delivery while maintaining data governance and regulatory compliance.

Formación

• 10+ years of IT project or program delivery, including data or cloud-focused engagements.
• Hands-on experience leading IT projects end-to-end and reviewing estimates and delivery plans.
• Strong understanding of data and cloud technologies (Azure, AWS, GCP, data platforms, analytics).
• Proven ability to manage senior client stakeholders and build long-term relationships.
• Experience preparing and managing Statements of Work (SOWs) and delivery documentation.

Responsabilidades

• Oversee delivery of projects across assigned accounts and clients.
• Own project estimations and validated delivery assumptions for feasibility.
• Create and maintain Statements of Work (SOWs), including scope and terms.
• Define and approve initial project budgets and timelines.
• Lead resource allocation and staffing models across engagements.
• Own delivery P&L including revenue, margin, utilization, and cost control.
• Track delivery KPIs (margin, burn rate, velocity, predictability, client satisfaction/NPS).
• Monitor delivery progress with PM-led plans and provide governance guidance.
• Identify risks, challenge assumptions, and recommend improvements.
• Ensure compliance with data governance, security and regulatory requirements (GDPR).
• Mentor PMs and delivery teams to improve maturity and delivery excellence.
• Promote continuous improvement and evolve the delivery operating model (Agile/SAFe, hybrid).

Conocimientos

Delivery Lead

IT project delivery

stakeholder management

budgeting & P&L

SOWs & delivery docs

risk management

GDPR & data governance

English & Polish

Herramientas

Azure

AWS

GCP

Descripción del empleo

C&Fis a technology services company providing innovative solutions inData Management,Big Data, Advanced Analytics and Compliance. With a highly integrated team of 400+ experts, for over 20 years C&F has been delivering superior engineering and premium operations toFortune 500companies, primarily in the Life Science industry.

(Senior/Mid) IT Delivery Lead (Implementation Area)

Workplace
Warsaw/Remote

Join our innovative IT company delivering data-driven solutions for global clients. We are looking for an experienced Delivery Lead(not Service Delivery Lead) to oversee critical data projects, ensuring predictable delivery, high quality, client satisfaction, and strong commercial alignment. In this role, you will manage delivery performance from both operational and financial perspectives, identify risks early, strengthen client partnerships, and help grow impactful projects that support long-term success.

You will be responsible for:

Delivery &Commercial Management

• Oversee successful delivery of projects across assigned accounts and clients.
• Own project estimations andvalidatedelivery assumptions to ensure feasibility and alignment.
• Create andmaintainStatements of Work (SOWs), including scope, commercial terms andhigh leveldelivery structure.
• Define and approve theinitialproject budget and timeline.
• Lead team resource allocation and ensureappropriate staffingmodels across engagements.
• OwndeliveryP&L for assigned engagements, including revenue, margin,utilizationand cost control.
• Track and reportdeliveryKPIs (e.g., margin, burn rate, velocity, predictability, client satisfaction/NPS).

Delivery Governance & Risk Awareness

• Monitor delivery progress through PMled plans, providing oversight and guidance.
• Use IT project management experience to assess project plans,identifyrisks, challengeassumptionsand recommend improvements.
• Ensure Project Managers followdeliverybest practices and governance standards.
• Support escalation management and ensure transparent communication with internal and external stakeholders.
• Establish and enforce delivery governance frameworks (RAID logs, financial tracking, change management, stage gates).
• Ensure compliance with data governance,securityand regulatory requirements (e.g., GDPR, data privacy, access control).

Client & Stakeholder Management

• Act as a senior delivery partner for client leadership,maintainingstrong relationships built on trust and transparency.
• Participate in proposal reviews, SOWdiscussionsand delivery planning activities as a consultative partner.
• Ensure high client satisfaction and alignment of expectations throughout the engagement lifecycle.
• Drive account growth through identifyingupselland cross-sell opportunities in collaboration with sales and account teams.
• Support pre-sales activities including solution shaping,estimationand delivery approach definition.
• Work closely with Project Managers, Architects, Data Leads and Engineering teams to ensure cohesive execution.
• Support the PM in mobilization activities, internal kickoffsand client touchpoints.
• Promote a culture of continuous improvement,collaborationanddeliveryexcellence.
• Define and evolve the delivery operating model (Agile/SAFe, hybrid delivery, ways of working).
• Mentor and coach PMs and delivery teams to improve delivery maturity and consistency.

What you will need:

• Minimum 10 years of experience in IT project or program delivery, including data orcloud-focusedengagements(you should be able to discuss clients’ challenges and solutions, but don’t need to deep dive into the technical details),
• Handson experience leading IT projectsendtoend, enabling you to review estimates, evaluate risks and challenge delivery plans confidently.
• Strong understanding of data and cloud technologies (e.g., Azure, AWS, GCP, data platforms, analytics solutions).
• Proven ability to manage senior client stakeholders and buildlongtermrelationships.
• Experience preparing and managing Statements of Work (SOWs) anddelivery relatedproject documentation.
• Excellent communication,negotiationandrelationshipbuildingskills.
• Ability to work in a dynamic environment and guide multiple delivery streams.
• Experience managing financial aspects of delivery (budgeting, forecasting, margincontrol).
• Familiarity with Agile frameworks (Scrum,SAFe) and modern delivery methodologies,with a focus onT&M projectswhere results matter
• Understanding ofdata governance, dataqualityand enterprise data architecture concepts.
• Readiness to occasionally work outside standard European business hours on selected days to collaborate with the North American team.
• Very good command of English (C1-C2) and Polish.

What we offer:

• Learning & development opportunities - after your probation period, you’ll have access to a highly flexible and generous English language reimbursement program, along with an individual development budget to use as you see fit.
• Classic benefits like private medical care, a sports card, and a preferential life insurance plan. Plus, our infamous Fruit Tuesdays and Wednesdays.
• A hybrid work setup with plenty of flexibility. Delivery teams work mostly remotely. Enabling functions teams come to the office at least once a week. As an HR team, we meet every Wednesday. On the remaining days, you can choose where you work.
• A bunch of non-work activities, including Office Day (a fun-filled day when employees from all over Poland gather at the office), POP UP integrations, various competitions from cooking to photography, and the chance to submit charity causes to our CF4GOOD program, which provides support to those in need.
• A workplace that values people and is built on collaboration, not competition. If you’re tired of toxic work environments, you’ll finally get a chance to breathe. And if you’ve been lucky with great employers so far, we’ll do our best to keep that streak going.

C&F INSIGHTS LTD - London, United Kingdom, Ealing Cross, 1st Floor, 85 Uxbridge Road, W5 5TH, Company No.: 16878010