Senior Knowledge Management Enabler

Simon‑Kucher; Warszawa; Hybrid; PLN 112,000 - 123,000; Full time

Benefits offered by this job

Annual bonus

Remote work allowance

Job summary

Simon-Kucher’s Knowledge Management team in Poland (Warsaw) is seeking a KM enabler to drive the knowledge platform, roadmap, and new functionalities across the business. You will collaborate with IT, stakeholders and vendors to enhance search, navigation, and usability while supporting users.

The role requires KM experience, comfort with SharePoint, Teams and Power Platform, and an interest in AI governance.

Qualifications

• Bachelor's degree in business administration, business informatics or knowledge management.
• Experience in knowledge management, with international setting desirable.
• Strong interest in KM process and ability to learn new technologies.

Responsibilities

• Own the knowledge management platform roadmap and requirements.
• Collaborate with IT service owner and platform vendor to drive improvements.
• Improve search, navigation and usability and train users.
• Identify AI and automation use cases and scale AI workflows.
• Support governance by creating KPI dashboards and monitoring metrics.
• Stay current with KM industry knowledge and security best practices.
• Uphold KM principles and processes.

Skills

SharePoint

MS Teams

Power Platform

AI governance

Business English

Analytical thinking

Structured work style

Team player

Time management

Education

Bachelor's degree in KM

Tools

Power Automate

Azure AI

JSON

HTML5

CSS

Job description

In Poland - Warsaw

Simon-Kucher’s Knowledge Management is the hub for the business to use all our internal knowledge for project execution and business development and is being constantly further developed for better user experience. The Knowledge Management is mainly responsible to implement KM – Tools and processes globally to build a strong knowledge capturing infrastructure as base for AI grounded search.

As our new KM enabler, you will pay a crucial role in supporting the team’s efforts to support our business and introduce new functionalities.

The salary for this position ranges from PLN 10,000 to PLN 11,000, depending on the candidate’s relevant experience, skill set, level of expertise and overall fit for the role. Additional factors such as industry background, technical competencies and interview performance may also influence the final offer. The compensation package at Simon-Kucher CBS consists of a gross base salary, a monthly remote work allowance and an annual bonus. The bonus is paid in December and is based on the results of a 360-degree performance evaluation.

What Makes Us Special

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company that creates positive impact. We invest in your professional development every step of the way.
• Enjoy balance and flexible working. Be empowered to do your best work – whether it’s remotely or in the office.
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.

How You Will Create An Impact

• You support the central collaboration platform for knowledge exchange as product owner
• In this role, you collaborate closely with the IT service owner and are the key contact for the platform vendor
• Your responsibilities include ownership of the platform roadmap, requirements and stakeholder management and continuous improvement across search, navigation and usability
• You support our users with general KM navigation and functionality and train users.
• You identify and prioritize AI and automation use cases
• With support from the Data & AI team, you configure and scale agentic AI workflows
• You support in the evaluation of solutions such as the KM chatbot from experimentation through adaption
• You support AI governance and provide the right indicators to enable content and process governance by creating and maintaining KPI dashboards for the department[KS1][ER2]
• You keep up to date with industry knowledge of relevant technologies and implement industry and security best practices when deploying solutions.
• You take responsibility for understanding and upholding knowledge management principles and processes.

Your Profile

• Bachelor's degree in business administration, business informatics or knowledge management, any current industry certifications are a plus.
• Practical experience in the field of knowledge management, experience in setting up and/or further developing knowledge management structures on an international basis is an advantage.
• You have a keen interest in the entire knowledge management process, including its implementation.
• Analytical thinking and the ability to quickly get to grips with new topics and tasks suit you. You have a core understanding and interest in consulting project work.
• You are enthusiastic about developing new processes to improve the daily work of the business and therefore you are open to learn new technologies and tools.
• In-depth knowledge of SharePoint, Microsoft Teams and other the Microsoft 365 environment is required.
• Knowledge of technologies such as the Power Platform (especially Power Automate), ChatGPT, Azure AI and the creation of technical documentation is an advantage.
• Experience with the development and governance of agentic AI tools in knowledge management is a plus
• Basic web development skills such as HTML5, CSS and JSON complete your profile – but a not a must.
• You have good written and verbal communication skills in business English.
• You have strong team spirit, show initiative, and like to take responsibility.
• Your way of working is well-structured, and you have a reliable self- and time management.
• As a strong plus, you bring a hands‑on mentality and are a communicative and engaged team player.

About Simon-Kucher

Simon-Kucher is a global consultancy with more than 2,200 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. As a trusted commercial advisor, we combine deep consulting expertise, growth specialization, and technology to scale impact. We optimize every lever of commercial strategy – product, pricing, innovation, marketing, sales, and digital – based on deep insights into what customers value and are willing to pay for. With over 40 years of experience in monetization, we are regarded as the world’s leading commercial growth and pricing specialist. simon-kucher.com

We believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.

Your Personal Contact

Katarzyna Donmez

[e-mail]