Senior Knowledge Management Associate

Simon-Kucher; Warszawa; Hybrid; PLN 120,000 - 170,000; Full time

Benefits offered by this job

Flexible working

Health benefits

Bonus program

Entrepreneurial culture

Job summary

Simon-Kucher in Warsaw is seeking a Senior Knowledge Management Associate to join our global Knowledge Management team, focusing on the Financial Services and Telco, Media and Technology sectors. You will sanitize content and support KM activities to ensure accurate, up‑to‑date assets for consultants and sector teams.

You will collaborate with global KM colleagues, manage knowledge products, and help improve findability and quality of knowledge deliverables while maintaining high standards and

Qualifications

• 3–5 years of professional experience in knowledge management or related roles.
• Strong business-level English communication.
• Experience with PowerPoint, SharePoint, and knowledge environments.
• High attention to detail and quality mindset.
• Ability to manage multiple requests independently.

Responsibilities

• Act as a key contact for knowledge support for the Financial Services and Telco, Media and Technology sectors.
• Assist consultants in navigating KM processes and tools (e.g., SharePoint, ChatGPT-based KM solutions).
• Own and maintain knowledge products with hygiene, version control, and relevance.
• Identify knowledge gaps and contribute to knowledge maps and content.
• Collaborate with sector teams and KM colleagues to improve findability, usability, and adoption of knowledge assets.
• Support sanitization and quality assurance of materials.

Skills

Knowledge management

English fluency

PowerPoint

SharePoint

Stakeholder management

Independent work

Tools

PowerPoint

SharePoint

Job description

In Poland - Warsaw

We are looking for a Senior Knowledge Management Associate to join our global Knowledge Management team with a strong focus on the Financial Services and Telco, Media and Technology sectors. In this role, you will combine hands‑on content sanitization responsibilities with core knowledge management activities, supporting consultants and sector teams with high‑quality, compliant, and easily accessible knowledge assets.

You will work closely with Financial Services and Telco, Media and Technology stakeholders, contribute to request‑driven knowledge support, and help ensure that firm knowledge is accurate, up to date, and aligned with Simon‑Kucher standards. The role reports to the Global Director Knowledge Management and offers broad exposure across sector, service line, and firm‑wide KM initiatives.

What Makes Us Special

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company that creates positive impact. We invest in your professional development every step of the way.
• Enjoy balance and flexible working. Be empowered to do your best work – whether it’s remotely or in the office.
• Prioritize your health and wellbeing. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Invest in your future. Our Employee Bonus Opportunity Program ensures that when our firm grows, you benefit from this growth.
• Work in a values‑driven culture. At Simon‑Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.

How You Will Create An Impact

Knowledge management Sector support

• Act as a key contact for request‑driven knowledge support for the Financial Services and Telco, Media and Technology sectors.
• Support consultants in navigating and applying KM processes and tools (e.g. SharePoint, ChatGPT-based KM solutions).
• Own and maintain selected Financial Services knowledge products, ensuring content hygiene, version control, and relevance.
• Identify knowledge gaps and contribute to the development of knowledge maps and structured sector content.
• Collaborate closely with sector teams and global KM colleagues to improve findability, usability, and adoption of knowledge assets.

Collaboration & enablement

• Communicate clearly and professionally with consultants and stakeholders across levels.
• Contribute to continuous improvement of KM processes, standards, and tools.
• Take on additional KM or sanitization‑related tasks as needed within the team.

Content sanitization & quality assurance

• Complete and apply firm‑specific sanitization standards for text, visuals, and metadata.
• Sanitize project materials (primarily PowerPoint and Word), ensuring removal of client‑sensitive content and compliance with firm templates and visual guidelines.
• Ensure high accuracy, consistency, and quality of all sanitized deliverables.
• Track and incorporate feedback, continuously improving quality and efficiency.

Your Profile

• 3–5 years of professional experience in knowledge management, consulting support, research, or a related role.
• Strong business‑level communication skills in English.
• Experience working with PowerPoint, SharePoint, and content‑heavy knowledge environments.
• High attention to detail and strong quality mindset, particularly when handling sensitive client content.
• Ability to work independently, manage priorities, and handle parallel requests.
• Clear, solution‑oriented communication style and strong stakeholder management skills.
• Interest in or exposure to Financial Services and Telco, Media and Technology topics is a strong advantage.

Please remember to submit your application in English. Other applications will not be considered. The candidate should have an EU work permit, we do not offer visa for this position.

About Simon-Kucher

Simon-Kucher is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist. simon-kucher.com

We believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.

Your Personal Contact

Katarzyna Donmez

[e-mail]