Senior IT Systems Administrator – Azure, Windows & Security

Paessler AG; Kraków; Hybrid; PLN 140,000 - 190,000; Full time

Benefits offered by this job

Flexible working hours

Onboarding program

International team

Flat hierarchies

Friendly workplace

Job summary

Paessler AG in Kraków is seeking an experienced IT Systems Administrator to join our Service Desk team. You will bring seasoned IT generalist expertise to operating IT infrastructures, resolve issues, and deliver high quality support for Windows servers, firewalls, and networks.

The role emphasizes Entra ID/Azure AD, Microsoft 365 administration, and collaboration across departments on security solutions, backups, and IT projects. Flexible environment and international team.

Qualifications

• Senior experience with Windows Server and Client Administration.
• Experience with service desk, including providing outstanding support in rapid timeframes.
• 3+ years managing Microsoft Entra ID (Azure AD), including identity and access management, conditional access policies, hybrid identity/Azure AD Connect, and single sign-on configurations
• 3+ years hands-on experience with Microsoft 365 administration and support different departments by implementing the required solutions and enhancements for the successful use of M365 services
• Relevant certifications such as MS-102 (Microsoft 365 Administrator), SC-300 (Identity and Access Administrator), SC-401 (Administering Information Security in Microsoft 365), CompTIA Network+, CompTIA Security+ are a strong plus

Responsibilities

• As part of the IT team, you will ensure the smooth and secure operation of the infrastructures, clients, and services used here at Paessler
• You perform a wide variety of troubleshooting problems with systems, networks, and clients as part of our IT Helpdesk
• You support automated delivery, configuration management, and software updates on all end devices and servers, leveraging M365 and Entra ID-integrated tooling where applicable
• You answer requests from our employees in a timely manner with a high degree of customer satisfaction
• You assist in problem solving, drawing on your deep familiarity with the M365 ecosystem, including Azure and Entra ID
• You plan and execute a wide variety of Enterprise IT Projects as assigned
• You plan, operate, and improve our client management processes and tools, making recommendations for backup solutions, security solutions and other solutions in the IT landscape
• You support security incident protocol as needed

Skills

Windows Server Administration

Microsoft Entra ID (Azure AD)

Microsoft 365 administration

IT Service Desk / Helpdesk

Azure networking

Customer support

Tools

M365 tooling

Entra ID tooling

Job description

Paessler AG in Kraków is seeking an experienced IT Systems Administrator to join our Service Desk team. You will bring seasoned IT generalist expertise to operating IT infrastructures, resolve issues, and deliver high quality support for Windows servers, firewalls, and networks.

The role emphasizes Entra ID/Azure AD, Microsoft 365 administration, and collaboration across departments on security solutions, backups, and IT projects. Flexible environment and international team.