Remote-Ready Junior IT Administrator

Sterling Outsourcing Sp; Kraków; On-site; PLN 50,000 - 84,000; Full time

Benefits offered by this job

Medicover healthcare

Social Fund

Multicafeteria system with monthly</n>

Job summary

Sterling Outsourcing Sp is seeking a motivated Junior IT Administrator to join our team in Kraków, eager to learn and contribute to keeping IT systems running smoothly. You will gain hands-on experience administering Microsoft 365, supporting Windows and macOS environments, and helping ensure security and reliability.

This entry-level position offers growth across IT disciplines with guidance from senior staff, exposure to endpoint management and IT security concepts, and a friendly,

Qualifications

• English proficiency at least B2.
• Basic experience with Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams).
• Basic understanding of device management (Windows, macOS, Android, iOS).
• Familiarity with endpoint management and security concepts.
• Basic knowledge of IT security principles; ability to troubleshoot via ticketing system.

Responsibilities

• Administer Microsoft 365 environment: Independently manage and configure user accounts, groups, licenses, and security policies in Microsoft 365, under supervision.
• Provide IT Support: Handle IT system support for Windows, macOS, M365, VPN, and Intune, resolving common technical issues with minimal guidance and escalating complex issues when necessary.
• Endpoint Device Management: Configure, deploy, and manage endpoint devices following company policies and security standards, with oversight from senior staff.
• Monitor and Resolve Tickets: Independently monitor the ticket queue, prioritize issues, and resolve IT problems efficiently, escalating complex cases to senior team members.
• Create and Update Documentation: Independently create and maintain technical documentation and operational procedures, ensuring they are accurate and up-to-date .
• Ensure Compliance with IT Security: Assist in maintaining security standards and adhering to best practices, identifying potential vulnerabilities with guidance.

Skills

English B2

Microsoft 365

Device management

Endpoint management

IT security concepts

Ticketing system

Communication skills

Willingness to learn

Tools

PowerShell

Azure AD

Conditional Access

MFA concepts

Job description

Sterling Outsourcing Sp is seeking a motivated Junior IT Administrator to join our team in Kraków, eager to learn and contribute to keeping IT systems running smoothly. You will gain hands-on experience administering Microsoft 365, supporting Windows and macOS environments, and helping ensure security and reliability.

This entry-level position offers growth across IT disciplines with guidance from senior staff, exposure to endpoint management and IT security concepts, and a friendly,