Senior IT Operations Professional (Azure & Hybrid Infrastructure)

WLG; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

WLG is seeking a Senior IT Operations Professional to own IT infrastructure and service delivery across Poland and Hungary. You will support a modern Azure-based environment with on‑premises components, ensuring security, continuity, and cost control, while collaborating with stakeholders across the region.

The role emphasizes hands‑on ownership, tactical execution, and strategic thinking in a hybrid Warsaw setting. Fluency in Polish and English is required.

Qualifications

• Fluent English and Polish required.
• Strong troubleshooting and problem‑solving abilities.
• Ability to work independently and take ownership of operational tasks.
• Experience administering Azure environments.
• Understanding IT security and business continuity principles.

Responsibilities

• Take full ownership of IT operations and infrastructure across Poland and Hungary.
• Administer Azure and on‑premises environments hands‑on.
• Run ITIL processes: incident, problem, change, asset and configuration management.
• Manage outsourced IT vendors, SLAs, escalations, and performance reviews.
• Coordinate IT procurement and support budget control.
• Ensure IT security, compliance, and business continuity.
• Be the single point of ownership for IT across Poland and Hungary.

Skills

Fluent English

Fluent Polish

Troubleshooting

Independent work

Tools

Azure

Hyper‑V/VMware

PowerShell

ITIL

Job description

Location: Wilanow, Warsaw (Hybrid 3 days in the office)

Contract Type: B2B

About The Role

We are looking for a Senior IT Operations Professional to take single point of ownership in IT infrastructure and service delivery across Poland and Hungary. This is not a corporate management role focused on large teams and multi-million-euro budgets. We are looking for someone who enjoys being close to the technology, understands operational realities, and is comfortable combining strategic thinking with day-to-day execution.

You will support approximately 200 users across Poland and Hungary, working with a modernised infrastructure consisting of Azure services and two small data centres. The infrastructure has been significantly upgraded over the last two years. You are walking into something clean, modern, and ready for someone with the right skills to own it.

What You Will Do

• Take full ownership of IT operations and infrastructure across Poland and Hungary.
• Administer Azure and on-premises environments - hands-on, independently, every day.
• Run ITIL processes in practice - incident, problem, change, asset and configuration management.
• Manage outsourced IT vendors - contracts, SLAs, escalations, performance reviews.
• Coordinate IT procurement and support budget control.
• Ensure IT security, compliance, and business continuity.
• Be the single point of ownership for IT across Poland and Hungary.

What We Are Looking For

• Minimum 3 years of experience in IT Operations or Infrastructure roles.
• Proven hands‑on experience administering Azure environments.
• Experience supporting hybrid infrastructure environments (Azure and on‑premises).
• Strong troubleshooting and problem‑solving abilities.
• Good knowledge of Microsoft infrastructure technologies.
• Ability to work independently and take ownership of operational tasks.
• Ability to prioritize issues and deliver practical, effective solutions.
• Understanding of IT security principles and best practices.
• Fluent Polish and English.

Nice to Have

• Azure certifications such as AZ-104 or higher would be a great addition.
• ITIL certification is always welcome.
• VMware or Hyper‑V experience is a bonus.
• PowerShell automation skills would be great.
• Multi‑country IT experience is a plus.

What You Get

• Hands‑on ownership of a modern Azure and hybrid IT environment.
• Opportunity to work directly with Azure, cloud technologies, and ITIL‑based service processes.
• A role where your technical expertise directly impacts business operations.
• Independence and trust to solve problems and improve IT services.
• International scope supporting IT operations across Poland and Hungary.
• Opportunity to work with modern infrastructure that has been significantly improved in recent years.
• Visible impact and close collaboration with users, business stakeholders, and technology partners.
• Long‑term B2B cooperation.
• Hybrid working model in Warsaw (3 days in office).

Recruitment Process

• Stage 1 - Interview with Hiring Manager and HR.
• Stage 2 - Technical interview with IT Leadership Team.

If you are a proactive and independent IT professional who wants to work hands‑on with modern infrastructure, solve real operational challenges, and make a visible impact - this role is for you.