Senior IT Business Analyst

Relout; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Flexible office days in Kraków

Job summary

Relout, a Kraków-based consulting agency, seeks a Senior IT Business Analyst to join the FA Modernization Team on a project for a financial-sector client. The role blends business and system analysis, translating needs into User Stories and Epics, and collaborating with developers to deliver a new automation product.

You will gather requirements, apply INVEST, model with UML, and analyze data using SQL, Jira, and Confluence within Agile Scrum/Kanban.

Qualifications

• Experience in gathering and refining business and system requirements.
• Proven ability to translate business needs into User Stories and Epics.
• Understanding and application of INVEST principles.
• Experience creating UML diagrams for business models.
• SQL knowledge for data analysis and validation.
• Familiarity with Jira and Confluence in Agile environments.
• Experience working in Scrum or Kanban delivery.
• Ability to work with stakeholders and technical teams.
• Strong analytical and communication skills.

Responsibilities

• Gathering, analysing and refining business and system requirements
• Translating business needs into User Stories and Epics
• Applying INVEST principles when defining and reviewing requirements
• Supporting the design of a new solution for automation of ServiceNow/ProTech change ticket creation
• Analysing requirements related to integrations with dependency management and DevSecOps processes
• Creating business models and diagrams using UML
• Using SQL to analyse, validate and verify data
• Maintaining and structuring project documentation in Jira and Confluence
• Working closely with business stakeholders, developers and other technical team members
• Supporting the team in clarifying scope, dependencies and acceptance criteria
• Participating in Agile delivery processes using Scrum and/or Kanban
• Independently driving analysis and resolving ambiguities in requirements

Skills

Requirements gathering

User Stories and Epics

INVEST principles

UML

SQL

Jira

Confluence

Agile methodologies

Scrum

Kanban

Analytical skills

Communication skills

Tools

Jira

Confluence

Job description

We are a consulting agency focused on finding and engaging top tech talent for our clients. We help start-ups, software houses and enterprises scale and transform their businesses by connecting them with ambitious engineers who have a genuine passion for technology.

We are currently looking for a Senior IT Business Analyst to join the FA Modernization Team in a project delivered for a client from the financial sector.

The project is being built from scratch and focuses on creating a separate product that automates the creation of ServiceNow/ProTech change tickets, with additional integrations around dependency management and DevSecOps processes. The role combines business and system analysis with close cooperation with technical teams responsible for designing and implementing the new solution.

We are looking for an experienced analyst who can independently gather and refine requirements, translate business needs into clear User Stories and Epics, and support the team throughout the delivery process. Strong analytical and communication skills are essential, as well as practical experience with UML, SQL, Jira, Confluence and Agile methodologies.

Responsibilities

• Gathering, analysing and refining business and system requirements
• Translating business needs into clear and actionable User Stories and Epics
• Applying INVEST principles when defining and reviewing requirements
• Supporting the design of a new solution for automation of ServiceNow/ProTech change ticket creation
• Analysing requirements related to integrations with dependency management and DevSecOps processes
• Creating business models and diagrams using UML
• Using SQL to analyse, validate and verify data
• Maintaining and structuring project documentation in Jira and Confluence
• Working closely with business stakeholders, developers and other technical team members
• Supporting the team in clarifying scope, dependencies and acceptance criteria
• Participating in Agile delivery processes using Scrum and/or Kanban
• Independently driving analysis and resolving ambiguities in requirements

Requirements

• Minimum 5 years of experience as a Business Analyst, IT Business Analyst or System-Business Analyst
• Very good knowledge of requirements gathering and requirements analysis
• Practical experience in creating User Stories and Epics
• Good understanding and practical application of INVEST principles
• Experience in creating business models and diagrams using UML
• Practical knowledge of SQL sufficient for data analysis and validation
• Very good knowledge of Jira and Confluence
• Experience working in Scrum and/or Kanban
• Ability to work effectively with both business stakeholders and technical teams
• Strong analytical and communication skills
• Ability to independently conduct analysis and refine requirements
• Experience working in complex IT environments and supporting delivery teams throughout the development lifecycle

We offer

• Hybrid work model: 3 days per week from the office in Kraków and 2 days remotely
• For people with disabilities or small children, a lower number of office days may be discussed individually with the manager
• Participation in a modernization project for a large client from the financial sector
• Opportunity to work on a new product built from scratch
• Close cooperation with both business stakeholders and technical team