Business Analyst

HeadHR; Kraków; On-site; PLN 211,506 - 296,108; Full time

Benefits offered by this job

Private healthcare coverage

Multisport card

Flexible working hours

Referral program

Company events

Job summary

HeadHR is seeking a Business Analyst in Kraków to manage delivery, gather requirements, and test Client Services products across multiple journeys. The successful candidate will work closely with SMEs and internal stakeholders to define business needs and ensure successful solution implementation.

The role offers hybrid work, personal development opportunities, and comprehensive healthcare benefits.

Qualifications

• Experience in a client-focused Environment.
• Hands-on Agile delivery experience.
• Strong problem-solving capabilities.

Responsibilities

• Elicit and define business requirements with SMEs.
• Perform requirements gathering and support refinement.
• Test IT components with the development team.

Skills

Agile environment experience

Business requirements engineering

Full life cycle Business Analysis

Problem solving skills

Excellent communication skills

Risk management

Confluence

JIRA

Job description

We are looking for a highly effective, client focused Business Analyst with experience in managing delivery as well as in requirements gathering and testing. You will analyse, define and own the implementation of the Client Services products across multiple client journeys, working closely with multiple internal stakeholders to identify and assess business needs.

What you’ll do

• Work closely with business SME’s to elicit and define business requirements, translating them into agile user stories that have clear acceptance criteria
• Perform business requirements gathering using a variety of techniques and support requirement refinement utilizing agile methodologies
• Present business requirements, proposed solution and acceptance criteria to the Product Owner for review, subsequently supporting the development team with query resolution during development phases
• Work with IT teams to refine solution designs / user stories and communicate back to the business stakeholders
• Test delivered IT components and working with the development team to resolve any identified defects
• Preparation of materials for senior stakeholder

Skills

• Hands on working experience in working in an Agile environment (Kanban framework is specifically used)
• Requirement engineering for complex projects
• Full life cycle Business Analysis experience from requirements definition through to implementation within a business facing IT environment
• Strong problem solving skills
• Excellent communication skills: ability to communicate effectively with both business users and IT development team on various seniority levels
• Ability to manage conflicting business requirements and project scope
• Ability to elevate risks, issues and dependencies to Project Management
• A delivery-orientated approach to both individually assigned tasks and projects at all times
• Tools: Confluence and JIRA

What's in it for you?

• Prestigious position at one of the world's largest banks
• Hybrid work (6 days per month from the office in Cracow) and flexible working hours
• Personal growth and development opportunities
• Private healthcare coverage and multisport card
• Referral program and company events