Senior HR Operations & Process Improvement Lead

SC Johnson GmbH; Warszawa; Hybrid; PLN 105,000 - 138,000; Full time

Job summary

SC Johnson Warsaw is seeking an experienced Senior HR Operations Specialist to join our HR Delivery Center. You will manage end-to-end HR processes across the employee lifecycle, support complex employee cases, and collaborate with Local HR, Payroll, Centers of Excellence in a multinational setting.

The role requires a Bachelor's degree in HR or related field, at least 3 years in HR Operations, and fluency in English and Dutch.

Qualifications

• Bachelor's degree in Human Resources or related discipline.
• Minimum 3 years in HR Operations, HR Shared Services or similar.
• Fluent English and Dutch.
• Experience with HR systems and data; Workday a plus.

Responsibilities

• Manage end-to-end HR Operations processes across the employee lifecycle, ensuring accurate and timely delivery in line with SLAs.
• Handle employee queries, complex cases and escalations, working with relevant stakeholders to find effective solutions.
• Act as an expert in HR systems, supporting adoption and identifying opportunities for improvement and automation.
• Ensure HR processes are compliant with internal policies and relevant regulations, including audit support and documentation.
• Analyze HR data and trends to identify root causes and provide insights that support better decisions.
• Partner with Local HR, HRDC teams, Centers of Excellence, Payroll and external vendors to ensure effective service delivery.
• Coordinate payroll inputs and maintain high-quality process documentation, SOPs and training materials.
• Support HR Operations projects, onboarding and training, while sharing knowledge and mentoring junior team members.

Skills

Bachelor's degree in HR

3+ years HR Operations

Workday knowledge

Fluent English and Dutch

Education

Bachelor's degree in Human Resources or related discipline

Tools

Workday

Job description

SC Johnson Warsaw is seeking an experienced Senior HR Operations Specialist to join our HR Delivery Center. You will manage end-to-end HR processes across the employee lifecycle, support complex employee cases, and collaborate with Local HR, Payroll, Centers of Excellence in a multinational setting.

The role requires a Bachelor's degree in HR or related field, at least 3 years in HR Operations, and fluency in English and Dutch.